Not really customer oriented company

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Bidz.com - www.bidz.com
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★★☆☆☆
2.4 / 5
From 77 reviews
45% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bidz.com - www.bidz.com

★☆☆☆☆
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“Not really customer oriented company ”

written by on 17/10/2017

Bidz.com promising to ship products 1-2 days or 3-5 business days on the line, but in fact they shipping products 1-2 months later, without letting you know of delays. Furthermore, they are using regular post to ship it. As a result-you can get your parcel 2-3 months later then promised. Meanwhile,they charge your account immediately. No communications or apologies for delays.Suppliers being blamed. Prices growing daily and you are biting most of the time against "ghosts"-company itself.
Customer service nor supportive or expressing any remorse for any mishaps. Items received very often, not as they are described-smaller, tarnished and often are defective. Get a refund-like to pull their teeth. Takes for ever. They even do not follow their own written policies.
Not really customer oriented company. I stop buying from them.

  • Hundreds of Dollars

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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