Not really customer oriented company

Click here if this is your business
★★☆☆☆
2.4 / 5
45% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bidz.com - www.bidz.com

★☆☆☆☆

“Not really customer oriented company ”

written by on 17/10/2017

Bidz.com promising to ship products 1-2 days or 3-5 business days on the line, but in fact they shipping products 1-2 months later, without letting you know of delays. Furthermore, they are using regular post to ship it. As a result-you can get your parcel 2-3 months later then promised. Meanwhile,they charge your account immediately. No communications or apologies for delays.Suppliers being blamed. Prices growing daily and you are biting most of the time against "ghosts"-company itself.
Customer service nor supportive or expressing any remorse for any mishaps. Items received very often, not as they are described-smaller, tarnished and often are defective. Get a refund-like to pull their teeth. Takes for ever. They even do not follow their own written policies.
Not really customer oriented company. I stop buying from them.

  • Hundreds of Dollars

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0