Quick when you order, very slow if you return

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  • Customer Service

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Kiannaf203's review of Bidz.com - www.bidz.com

★☆☆☆☆

“Quick when you order, very slow if you return ”

written by Kiannaf203 on 04/08/2014

I purchased many items from them and wanted to return some within the allowed period. Since beginning of June I have not received any confirmation that they received it or when I will be refunded. no one answer my emails.. I want my money....

  • some good and some waste of money

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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432Kathyg's Comment

Written on: 04/08/2014

I to brought a ring ,I paid $389 for it that was over a month ago,and I still have not received it,they will not respond to any of my emails.I also had a ring on their layaway system I paid $135 for the first payment but didnot take the second,once again I tried to contact them to see what was going on and once a gain no reply.They are more than happy to take your money,but don't want to refund.I paid by PayPal so I have contacted them,if you have paid through PayPal contact them and put in a formal complaint as they can help to get your money back.i had delt with Bidz for over four years and to be ripped off like they have is disgusting as far as I'm concerned they are taking peoples money,I'm on a disability pension so money is tight,but no matter wether you are working or not we all paid in good faith for our items and Bidz has treated us all that have not received their items or refunds with no respect and with contempt,they should be very pleased with themselves,I don't know how they can sleep at night and hopefully it will catch up with them and they deal with a company and get treated they way that they have treated all of us customers that have been ripped off.i would surjest that every customer that has had a bad rap from Bidz complain and complain loudly.Bidz should be very ashamed at the way they have treated some of their customers and they should have to pay big time for all the stress they have cause people.

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