Extremely poor customer support

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Natwest Offshore Banking
★★☆☆☆
1.5
From 17 reviews
18.0% of users recommend this

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VOTG's review of Natwest Offshore Banking

“Extremely poor customer support ”

★☆☆☆☆

written by VOTG on 31/08/2022

Having been a customer of NATWEST for some 40 years before it became NWI, I am appalled by the poor service offered by the latter. Telephone calls go unanswered, as do e mails and letters. One is left with the impression that they are either indifferent to customer needs or just incompetent. Even their complaints service appears to be overwhelmed - but maybe that's not surprising. 

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  • Customer Service

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