Very poor experience.......

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peVaughan211's review of Lockwood Hume -


“Very poor experience.......”

Written on: 16/06/2017 by peVaughan211 (1 review written)

Very poor service. Item ordered was not available, although there was no indication of this on website, and was told I would have to wait 2 weeks. Alternative was offered and ordered and was advised delivery would be on 14/6 by 5pm. Waited in all day for delivery which never arrived. No response to email sent late on 14/6 and had to chase again 15/6 before receiving reply, when blame was put on courier having 'lost' the chair! Chair eventually arrived 16/6. I will not be using this company again.

  • Quality of service

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