Late, unhelpful, bad service - avoid these people.

★★★★☆
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Guest's review of Displaysense www.displaysense.co.uk

★☆☆☆☆

“Late, unhelpful, bad service - avoid these people.”

Written on: 12/05/2014

I ordered two rails on the explicitly so that they would arrive the next day, a Saturday. I chose to order from displaysense.co.uk because their website says that they deliver on Saturdays. The woman on the phone who took my order assured me that I would get a Saturday delivery but it appears that she made a mistake and processed the order as though it was a working day delivery...so my rails arrived on Monday - too late for me to use them for the event I needed them for. In spite of two desperate messages that I left at their call centre on the Saturday nobody returned my call, and today when I called to report the situation, their customer services told me that there was nothing she could do.

Shoddy service by people who do not take responsibility for their mistakes. Please avoid them.

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