Westpoint Homes Reviews - www.westpointhomes.net

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Latest Reviews

★☆☆☆☆

“Budget builder”

Written on: 04/08/2019 by Luke389 (1 review written)

What a great image westpoint have created shame they don’t live up to it! First of all sales staff full of false promises 6 months late in entry. House not finished before hand over. roof finished 7 months later. Dodgy electrics live cables running no where. Broken window frames and the cheapest fitting available doors windows etc. Finally westpoints chosen factor redpath that another story stay away if you can!… Read Full Review

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★★★★★

“10 Years Anniversary”

Written on: 19/12/2017 by JoanyP (1 review written)

About to celebrate my 10th year in a Westpoint Home, and still very happy with the product. Very little settling and I've had to do virtually no maintenance. I did have to replace all the appliances within the first couple of years, but I wouldn't expect anything else and they wouldn't have been my first choice anyway. Westpoint were great throughout the purchasing process, including snagging. Everything was resolved and problems fixed very quickly, but that was ten years ago, can't comment on… Read Full Review

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620481's Response to JoanyP's Review

Written on: 24/12/2017

A completely different company nowadays then
They supply the cheapest products that they can find, the cheapest Labour with shoddy workmanship and once they have your money you will never hear from them again
They will lie and fob you off the whole way through, believe me I've been there and regretted ever hearing of them ever since

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Johntiree's reply to 620481's Comment

Written on: 14/08/2019

Totally agree budget builder

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★☆☆☆☆

“Dreadful standards”

Written on: 06/12/2017 by Emmanuel343 (1 review written)

Unfortunately bought a flat from Westpoint homes in 2014. Snaging list was very long . i have tried to contact them recently about NHBC because of a blown double glazing unit. They have ignored my e-mails… Read Full Review

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★☆☆☆☆

“Extreme Poor Quality ”

Written on: 28/06/2017

We were told we would get keys in January...this was pushed until April ( whilst being told almost every week by the sales agent who was on site that we should get keys next week every other week). Once we were finally handed the keys the ' snagging' was and still is through the roof. The doors all scraped, bashed, chipped, paint work dreadful, scrapes in glass, balcony glass scratched this isn't even half of it. The worst for us was all the skirting boards were a mess and the silicone/ sealant… Read Full Review

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620481's Comment

Written on: 29/06/2017

Our story was exactly the same, the sales rep lied all the time and it cost us thousands of pounds for digs and storage. Everyone I have spoken to has the same story about this company and the faults you mention are consistent with what everybody else has experienced from Westpoint Homes. The job has been to big for them to manage and they have taken in the cheapest labour that they can find which has resulted in all this botched up work. It shows inexperience by the company management along with their " couldn't care less " attitude . Absolutely no pride in their work which shows throughout the whole building process. I notice that there has been no fanfare by them about this building,,no mention in any papers about the opening they are keeping very quiet incase the press should come along and speak to some of the residents. All in all, a very poor company at the bottom of the pile when it comes to building, they need to go back to their lego blocks.

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★☆☆☆☆

“Annandale Street Edinburgh”

Written on: 06/05/2017 by Iris65 (1 review written)

Absolute terrible company to deal with, they are just a nightmare. None of the flats were finished when people moved in and required a considerable amount of work, all they wanted was your money. They fed people with false information regarding move in dates causing people to give notice on accommodation that they were in and becoming homeless and they couldn't care less. Very poor workmanship, very poor quality materials, doors and windows all scraped, paintwork rough, plumbing rough, don't… Read Full Review

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★☆☆☆☆

“Terrible snagging and service”

Written on: 03/04/2017 by Ward321 (1 review written)

The whole experience has been dreadful - avoid at all costs - We got in 3months late Heating didn't work 3months later snagging is still ongoing not all resolved Windows scratched Drafty Paint finish poor Doors scratched Communal space completed to a very low standard Empty promises - delays at every turn - always an excuse no accountability / quality assurance Everything subcontracted with site manager not interested in the least. … Read Full Review

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620481's Comment

Written on: 08/05/2017

I agree with all your comments, my flat at Annandale street in Edinburgh was the same, it was like an old second hand flat.
Absolute terrible company who have lied to us from the minute they got our deposit
All they wanted was our money and then they couldn't care less
I can only advise to go to a reputable company and keep clear of these amateur builders

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★☆☆☆☆

“rubbish rubbish rubbish”

Written on: 01/03/2017 by yuLeslie160 (1 review written)

please read this review I purchased a flat from westpoint homes in newton mearns and it is the worst mistake and biggest regret that I have made I have been plagued by problem after problem please when buying a new home look for a builder who knows how to build property to the high standard you would expect when paying a high price for a substandard property … Read Full Review

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620481's Comment

Written on: 24/12/2017

This seems to be the normal standard for them no matter where they are working
I know that people are desperate for housing but please go to a reputable company who will not lie and fob you off and leave you with a nightmare to sort out yourself

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★☆☆☆☆

“Wrong information privided at reservation”

Written on: 15/11/2016 by Arturol408 (1 review written)

We reserved a house at the old castle green site. At this point we were told there would be a house to see what we were buying and that the missives would be negotiated. This was not the case. We saw no house and they wanted us to take full risk with no negotiations 10 months before the house was even built. We had to pull out and are now chasing the manager for a full refund as we were miss sold this house. They have since put our house back on for 7,000 more. A money focused company and… Read Full Review

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★☆☆☆☆

“Wet house”

Written on: 21/02/2016 by Schwartzzt336 (1 review written)

We bought a house from these builders in 2010. It has never been wind & watertight from the start. They sent around a joiner to seal the French doors, who admitted that the door had never been finished properly. He then fitted a piece of wood under the sill, however the rain has since started to come through the ceiling of my downstairs neighbour. They now do not want to know & we will have the inconvenience of getting the NHBC involved. The plumbing was wrong & they didn't fit the hob… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 26/11/2015 by fjHart339 (1 review written)

I bought my house with this lot in 2009 and it was a total shambles, the property was built poor and customer care was shocking. to add to all the years of living in a terrible flat poorly built they then sold off the 25% share they owned in all our properties without telling the owners. Avoid them at all costs!!!… Read Full Review

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★☆☆☆☆

“Build Quality and Customer Service Appalling”

Written on: 25/03/2015 by FrancescaBoyd43 (1 review written)

We recently purchased a house from West Point Homes in Glasgow and we have had a number of serious issues with the property. They try to make out they are a cut above their competition with a world class customer service department, this could not be further from the truth as we have had a number of issues ranging from our roof, heating, to the sound proofing of the house. They have at every opportunity tried to shirk their responsibility and their customer service is practically non… Read Full Review

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