1.4 / 5
6% of users recommend this
  • Value For Money

Cormier304's review of Shanly Homes



Written on: 30/07/2021 by Cormier304 (1 review written)

For any first time buyers about to purchase through Shanly I would strongly suggest reading their online review ratings. It is very low and we had first hand experience dealing with them. We have now withdrawn our purchase with them after shanly told us several things about the property completion dates. They advertised online as an added incentive to purchase now to take advantage of the stamp duty holiday. This was the major factor and condition of our purchase, we were guaranteed by shanly that we can complete in June. We were still paying a part of the stamp duty fee as the property is over the 500k threshold, however we were still saving over £12k in additional fees.
They told us at the time of reserving a plot that the building was on schedule to complete by the end of May. This was one of the several things we were told as the building wasn’t anywhere near being finished, our solicitor searches highlighted they needed fire and safety checks, soil contamination, drains connected to name a few. They were aware throughout that they were far from meeting the end June stamp duty holiday but kept us waiting for weeks. The communication has been appalling as we have had to chase them throughout, we have now lost money on paying a solicitor! We tried to renegotiate as we felt shanly should honour the additional stamp fee as it is their delays not ours, however they flatly refused and was even told by the salesman that it isn’t their problem. Disheartened and disappointed I starting looking up their complaints dept. and came across so many online reviews telling people to stay away!! I am now working with a reliable developer but I have heard from several developers and estate agents that we had a lucky escape! They might offer pretty new builds but you will have issues later on..stay away!!!

Fishandchipmoney's Comment

Written on: 30/09/2021


Delay a purchase for months and then refuse to give back all the reservation deposit.

Reply to this comment
Report this review
Was this review helpful? 0 0