Terrible customer service

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21Bain's review of Morris Homes www.morrishomes.co.uk

★☆☆☆☆

“Terrible customer service ”

Written on: 26/07/2021 by 21Bain (1 review written)

Logged a number of rather large issues with Morris Customer Care team, they have been appalling - 6 months later nothing has yet been resolved. The contractors used don’t turn up when they have been “booked in” or do an absolutely terrible “repair job” and the customer service representative are no help at all; corners are cut everywhere so the materials and contractors used are very very poor. We had to fix several issues at our own cost as we couldn’t wait any longer as it was dangerous Morris refuse to even contribute or give us anything as a gesture of good will. Overall disgusted with this money grabbing company!

  • Under 5 Years

    Lived in Home

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