Francis Jackson Homes Reviews - www.francisjacksonhomes.co.uk

Click here if this is your business
★★☆☆☆
2 / 5
0% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Francis Jackson Homes - www.francisjacksonhomes.co.uk

Francis Jackson Homes - www.francisjacksonhomes.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Poor customer service, try to ignore issues”

Written on: 17/09/2021

Bought a property in weldon. No top soil provided by FJH. Used their clixfix reporting portal. Said the site foreman would contact me. He did , by text and said he would come round with the landscaper. They never materialised. Clixfix said they were closing the report as the foreman said that the grass would not have taken if tgere was no soil. I sent them pictures of the grass ( which had not taken) and picture of what was under the turf. Just clay and a fine layer of sharp sand. No response… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“The DeLorean of House Builders - Good materials used...”

Written on: 20/06/2021 by CasonLamb (1 review written)

I generally encourage positive reviews where possible but likewise I think when something is wrong it also needs to be shared especially when resolution of short coming. We purchased our new home towards the end of 2020 from Francis Jackson Homes, who had a reputation for building good quality homes in small numbers where time and care are taken.....fast forwards to the here and now and they seem to be a builder who lives on a reputation firmly in the past. It seems to be run by people who… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 1
★☆☆☆☆

“Disgraceful ”

Written on: 04/05/2021 by Emanuele297 (1 review written)

Mr Turpin the highest man, has nothing on Francis Jackson homes, they promise a five star house build and after service , prior to exchange and definitely do not deliver. We purchased our home in 2018 and have nothing but issues with what they class as quality products . We were sold the dream of high quality construction with state of the art fittings by the MD himself all I can say is if his companies after service was as good as his sales techniques I wouldn’t be writing such a negative… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 1
★★☆☆☆

“heating system”

Written on: 31/03/2019 by JaylinHolland (1 review written)

I would recommend any potential buyer to check current developments and randomly speak with home owners regarding the quality of fittings to plumbing systems We have experienced several leaks from poor quality plastic fittings and causing devastating damage to our home … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 6 2
★★★☆☆

“Misleading and not to be trusted”

Written on: 03/06/2014 by Murdockkt221 (1 review written)

This is my fourth house purchase and the first of a new build. We read up on the companies reputation and were impressed... how wrong we were! The property looks beautiful and stylish with a high level of fixtures but the finish has been poor in all the houses on our development,2 of our neighbours have had terrible leaks from their roofs. Several verbal descriptions of the standard fitments were denied after purchase and I was all but called a liar by several FJ employees when I repeated that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 1
★★☆☆☆

“Dreadful”

Written on: 23/01/2014

The staff pre purchase could not do enough. Efficient and friendly. Boy, if only we had known that customer service AFTER purchase was going to be so bad we would have run in the opposite direction. There were so many issues I couldn't begin to list them all. Suffice to say, numerous visits from tradesmen to fix what should have been correct in the 1st place. I understand that there will be issues with any new build but 6 or 7 visits with much head scratching to fix just one issue! Actually… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 8 1
overview