Poor customer service, try to ignore issues

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Guest's review of Francis Jackson Homes - www.francisjacksonhomes.co.uk

★☆☆☆☆

“Poor customer service, try to ignore issues”

Written on: 17/09/2021

Bought a property in weldon. No top soil provided by FJH. Used their clixfix reporting portal. Said the site foreman would contact me. He did , by text and said he would come round with the landscaper. They never materialised. Clixfix said they were closing the report as the foreman said that the grass would not have taken if tgere was no soil. I sent them pictures of the grass ( which had not taken) and picture of what was under the turf. Just clay and a fine layer of sharp sand. No response from FJH. Absolutely useless

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