‘’Peace of mind when you buy a new home’’ sadly not

“‘’Peace of mind when you buy a new home’’...”

Written on: 11/12/2020 by Allysonj1977 (1 review written)

DWH make a big deal of their ‘’NHBC 10 year Buildmark Warranty.’’

After two years if there is a serious problem with your house you need to check your insurance. Between years 2 and 5 if you have a problem it needs to be more than £1800 to fix or they won't touch it and simply state you have to sort it yourself. Really poor especially in my situation where it is a serious safety hazard. I was told as it is ‘’only’’ £1200 they refuse to repair it so now I have to hope none of us have a serious injury till the point it gets to the threshold.

Seems crazy to say this when buying a "new house" but make sure you check thoroughly throughout those two years and save yourself the hassle to get it sorted.