Appalling Choice & Poor Service

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Daveglewis's review of Membury Services, between J14 and J15, M4

★☆☆☆☆

“Appalling Choice and Poor Service”

Written on: 22/05/2015 by Daveglewis (1 review written)

Just made a stop on eastbound services. Recent changes on cafe choices leaving Subway, KFC and Burger King, rubbish food offering little choice for those of us that require breakfast or something more substantial for lunch or evening. Forced to use Starbucks. Paper cups and brown bags for hot food to eat in(no plates or cups because dishwasher broken- same excuse last week? Coffee weak tainted by taste of cardboard, having to butter toast on brown paper. This plus total confusion when collecting coffee. Staff pleasant but difficult to understand, pressure not helping them. Tables not cleaned regularly.
Have been a regular weekly visitor Herron journeys from the west to London, it has been a reasonable stooping off place. The recent changes make this service station a really poor experience, I shall be using One of the other three in future and if this is the future for welcome break I will be avoiding them at all cost.

  • 22-05-2015

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