Birchanger Green Services, J8, M11

We arrived at 9:30 in the evening on a Sunday. Many of the food shops seemed to be on skeleton staff and KFC had already turned off their self ordering screens and had the appearance of being closed. In fact they were still open but with very restricted menu and few staff. The whole feel of the place was as if it was early hours of the morning. The only place that was busy was Burger King and that is because most other shops looked as if they were not serving. For a service area on an important location near and airport and on way to London this is not a place that seems to care about its customers.

cheers guys, £60 parking fine for needing to stop when sick to pick up my daughter! As a former loyal stopper thanks for nothing in fact thanks for -£60 in a half empty car park because it wasn't safe for me to continue.

I should steer clear of this service area and they are now building a new Starbucks drive through in the car park. It was bad enough to park before when it was busy you normally have to park in the lorry park and now once it is built I can see it being the lorry park all the time and even longer to get in and out.

If you do manage to get inside there is a fair selection of fast food!

If you have trouble getting in to Birchanger Green Services off the roundabout, don't bother. It's probably gridlocked inside. It took us over an hour just to go to the toilet. Didn't bother with the food - too many people. Car park was solid and staff were waving cars into the lorry park. A nightmare.