Formula One Autocentre, Canterbury, Kent

We agreed to bring my car in on Sunday at 10.00h

By the end of the day i was called and told what the problem was which would be dealt within next 24 hours

I left my car on site.

I was not contacted on Monday, although i had told the receptionist that i need the car by tuesday pm

I called on tuesday just to be told that they had not started working on my car yet

I picked up the keys and left

Very frustrating

I always receive an excellent service at the Canterbury centre.

The guys at reception are friendly, most professional and go out of their way to sort out any problems.

I have no hesitation in taking my car for servicing and would certainly recommend them.

Booked online for 2 tyres and an MOT arrived at Canterbury branch and sat and waited whilst my car was taken into workshop 3 hours later the manager came in and said we have changed your tyres but cannot complete your MOT as the emissions machine is faulty. They re booked MOT for following week. 2 days later whilst driving on Motorway ABS light flashed up I pulled off Motorway and went to Ford garage the mechanic had a look and said ABS sensor had marks on and it looks like it has been tampered with, he also feels the reason they did not perform the MOT was so that when I took it back it would fail because ABS light was on and then they could charge a fortune to repair. They have also damaged my Locking wheel nut key, luckily I have a spare one. I would never trust this garage again.

I take my car there to change all 4 tyres and they scratch my alloy wheels , I make a complain to customer services and area manager get in touch with me and he says that the scratches isn’t from their machine... so it’s my fold ? I will continue to contact the citizens advice to see if anything can happen to repair my alloy at their cost,,, don’t use them read all the reviews before go there !!!

Do not use this garage as they charge extortionate prices for products that cost a fraction of the price they are asking. They will also lie and use the same schemes that bad garages are notorious for in conning people out of their money. In short avoid at all costs if you don't want to be ripped off.

went to the canterbury store and was warned by people that there is a big bloke who works there and hasnt got a clue what he is doing , i have been there before and got a great service i sent a friend over last week for a tyre and came out with a bill of over a grand . i had another friend ring up for a tyre and the bloke said we will beat any price so looked on line and took 10 pounds off and told him that i could get it cheaper down the road i then got the tyre at the price i wanted . now me and my friends just make up prices and get tyres below cost price , you got to laugh .  we will tell the world how to get tyres at below cost prices, ring them up get the price and ring back and take off 5 to 30 pounds easy . happy shopping at f1 canteerbury help us get my friends money back by buy tyres below cost price its easy trust me .

A little late on the review as I had my car serviced with these in March last year. Starting with the failed attempt to extort money from me for some rear bushes the were 'Extremely deteriorated' (they hadn't long been replaced and the quote was astronomical), then upon driving a few miles my engine management light came on, phoned these lot and was told that it could be a dodgy sensor or a side effect from having the service done. Now for the fun part I couldn't clear the apparent fault as they had pushed the OBD II connector back so far that I had to remove the bottom of the centre console. Yes they may be offering a cheap service but they try to sting you for made up problems and create more work for you to sort, my advice would be, to go somewhere else and have a proper job done.

**CAMBRIDGE BARNWELL ROAD F1** Booked an MOT today on my citroen c4 and it failed. I wasn't bothered that my car had failed but when i got an estimate of £166.00 for one FRONT FOG LIGHT bulb. (Front fog lights are not part of the MOT)!!!. Two other bulbs and securing a steering rack gator. I got my car fixed and MOT'd for £63.00 at another garage. I wouldn't trust these so called mechanics to walk my dog.

Took my car there for it's MOT because of the £30 offer,what a mistake that was!!

They apparently checked the car and found that i needed two new rear shock absorbers and rear break discs and pads,total price £695.bargain

I knew my breaks where good because i had them changed two years ago plus the car is got sensors to tell you when they getting close to their limit.

so i knew their where trying to rip me off,useless little chavs.

I took my car to a garage down the road for a new test,didnt say anything about taking it to f1 before for mot,checked the car,total bill,£130 that included the mot test £50.

now you tell me why f1 came up with all this problems,i wasted a day and £30 taking my car to them,sorry but thats not the way to treat people,because we not mechanics it doesnt mean that we are stupid.

dont waste your time and money taking your car there,is a rip off and the service is terrible,Never again

THE ANSWER 2 HOURS! We pre booked our car in to gloucester f1 auto center, making sure they had the right tyres etc, they were too busy to do on the day we arranged, so we went the following day. Car was taken in & put on ramps wheels removed then they downed tools & went to do another car, finished that one, started doing our car again, another car comes in, so they down tools & start that car. We were a bit puzzled as to why our car kept being left, so we asked, their reply people book their cars in on the internet & they are priority! What a joke, our money is as good as anyones, they put us off going on arranged day to keep us waiting 2 hours, my husband asked them to put wheels back on & we would go else where, but they said once they start they will finish the job no matter how long it takes! also they addmitted they take the wheels off straight away so you cant take your car else where! Complete idiots! AVOID LIKE THE PLAGUE! Advice spend an extra £10 per tyre just to keep your sanity!