Asda Petrol Stations

Asda Petrol Stations

User reviews
1.7

How do you rate the customer service?

2.1

Value For Money

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Asda Petrol Stations

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Asda Petrol Stations
1.68 101 user reviews
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41%
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212%
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04%
1.7

How do you rate the customer service?

2.1

Value For Money

User Reviews

Gemz123
1

How do you rate the customer service?

1

Value For Money

Asda Fuel Took 2 Payments Out Of My Account At One

Asda fuel took 2 payments out of my account at one time. They have take. £90 out and still owe me £99 as they took 2 lots. I’m still waiting on refund. Bank can’t do anything as it’s still pending after a week and there no way to contact who ever deals with the fuel !

Yenge61
1

How do you rate the customer service?

1

Value For Money

Horrible

Make sure when getting your fuel that you have the exact amount in your bank

Example £20 fuel .make sure £20 in your bank.

I got £20fuel but I was taken £99 from my bank and then had to wait the next day to have the £99 put back in and the £20 taken out . .

This is not excepable. I needed the £99 for a direct debit..

Sallymata
1

How do you rate the customer service?

1

Value For Money

Went To Top Up Diesel At Asda Skelmersdale, £19, A

Went to top up diesel at Asda skelmersdale, £19, and the car bar didn't move an inch to where it was. Called customer service and they said someone will call you and no one did. I won't be going there again. 

Peggy3421
1

How do you rate the customer service?

4

Value For Money

Pay At Pump

Went to asda petrol station yesterday to find it was pay at the pump. Took a while to get it to authorise my card. Don't like this system at all. Usually the station is quite busy but there was only three people there yesterday so I guess I'm not the only one. Looked at my bank today and money still hasn't been taken although other stores I visited has. Don't like the idea of the 99 pounds being held either. I've been going to Asda garage for years but I think it's time to find another one

TigerH
1

How do you rate the customer service?

4

Value For Money

Time Spent At Boston

Went this morning to fill up.

They have new payment equipment installed.

How slow was it?

I put in £60 and it took more than doubled my time there as usual, as the payment system was so slow.

Payment took longer than the actual filling.

Will be using Tesco in future.

Dwyer58
1

How do you rate the customer service?

3

Value For Money

Both The New Asda Petrol Station At Swanley And Mi

Both the new Asda petrol station at Swanley and Minster are terrible

Half the shelves are always empty. No staff know what’s going on? Why there’s no stock? When and why the Asda app dosnt work?

The layouts are terrible. Who piles rows and rows of nuts by the till area in Swanley? When everyone knows your biggest sellers are crisps and chocolate?

Swanley signs say open 24 hrs which it used to but is coned off and closed from 11pm

It’s dangerous filling up your car at night under the forecourt as only 1 of all the lights under the canopy works!

You have had several months to fix all this? But still it’s like a shop from a war zone, we’re all the new Buy get one free signs are in place but still no stock

doplaccrm

Great

well done and highly recommended. I found it very helpful and great doing so you can take it easy.. thank you

carrots1

Charged Me The Authorisation Fee.

Instead of the £23 of petrol i bought a few days, it took out £99 out of my bank account, of which i don’t have and has not been returned to myself. Leaving me in overdraft on the 25th December. As easy as this service is, i am never going to use it again.

Shell54

Disgusting Customer Service

I went in 2 asda ipswich white house on 7 th Oct 2 get petrol unfortunately the pumb went wrong and could not get petrol but still took 99 pounds off me and returned 000 I have contacted head office the store with no joy and nearly a mth still pending transaction this is terrible that no one wants 2 sort it considering our current climate ????

MDRees
4

How do you rate the customer service?

1

Value For Money

Fuel Price Sham

Went away for weekend, filled up at asda prior to leaving. Paid £1.57.7p per litre diesel. Tesco, same price, MORRISON 2p cheaper all in swansea area.

Arriving in a small seaside town Aberporth and passed 3 independent garages within a mile of each other. Price £1.49.1p per litre of diesel.

Purchasing power of big retailers, means that they buy fuel cheaper than independents, yet currently charging nearly 8p a litre more.

A TOTAL SHAM BY THE BIG SUPERMARKETS AN SHOULD BD INVESTIGATED BY THD MONOPILIES COMMISSION.

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