Northern Caravans (prior to Sept 09)

After buying our caravan we were told it would be fully serviced and ready for pick up a month after purchase on the thurs morning as we had booked to go away.we bought with starter pack and full awning,on arriving on thurs we were told it wasnt ready and could we go away for something to eat then come back an hour later,we came back and had to wait a further 3 hours and even then the maintenance man that they had brought in for the day advised us not to take it,when i stated this to the owner he said it was all fixed and ready to go.so off we went,arrived only to find that there was agas leak on the bodged job that they had done,we then spent a day trying to find a tap,etc we travelled about 50 miles 3 town centres to find one finally got back with the tap to fit it ourselves,only to put up the awning to find there was half missing.i would never reccommend this place to anyone even my worst enemy.i just do hope they have changed owners and not owner names.look for the red setters.northern caravans.

Northern Caravans are now closed.

the rating I have given is to high as I could not give a zero star rating.

if you have stored a caravan with Northern Caravans, then parts of it will be missing as mine was when I collected it today.

Dont touch Northern Caravans with a barge pole. They wont answer their phone letters or e mails. We have now alerted trading standards to thier dealing. Please dont get caught out like we did

Northern Caravans are lLovely people but disorganised and poor at fulfilling their promises.Bought my caravan at a good price and stored it there for the first year.Work done was slow to be completed (mover and 12v system) and I got fed up of having to nag them.

I have to agree wth the first reviewer. I purchased a caravan in January 09 and it was all smiles at first until you hand the cash over and then it's downhill from there. All I needed was some certificates for certain tests, but, after numerous calls to Northern Caravans I have still not received them, even after speaking with the so called maintenance guy who said that 'he would write it on his hand to remind him' !! Says it all really! Mind you, it proves that he must wash his hands after going to the toilet!! All in all a poor after sales service.

Can not recommend Northern Caravans I'm afraid - they're friendly at first, but the have poor after sales - I'm still haven't returned my phone calls - I'm still waiting for engineer to come out (4 weeks now) to repair faults.