CarMats.co.uk - www.carmats.co.uk

Paid a premium (£82) for 2 pairs of mats over the manufacturer's product in the expectation that I was getting something better for wife's Fiesta and my Mazda 6.

The mats themselves are actually okay, though I doubt they are significantly better than Manufacturers fitted mats.

The mats for my wife's Fiesta fit nicely and lock onto lugs in the flooring so no fixings required. They look nice too.

The problem occurred with the fact that no fixings came with the Mazda mats and there are no lugs in the foot wells. I've since been told they don't supply them even though their site clearly states that they do.

• "Manufacturer Approved Fittings supplied. (If Applicable)" as stated on their site clearly means "Not Supplied"

I suggested they inform customers at the point of order that no fixings would be supplied, as I now have to search around to find suitable fixings as well as the albeit small outlay to pay for them.

In hindsight I'd have shopped elsewhere.