
ForMotorbikes - www.formotorbikes.com
Customer Service
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Value For Money
ForMotorbikes - www.formotorbikes.com
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User Reviews
Customer Service
Warning
FORMOTORBIKES.COM should be closed down permanently, once your paypal payment is confirmed, they cancel your order then initiate a PayPal refund, you think you will get your money back, no no, they will cancel the refund process right before the refund is completed, if you try contact them via email, good luck, they will not answer your emails, the phone number on their web site is a fake number, to get your money back you have to go through the painstaking process filing a dispute with PayPal, you may eventually get your money back after 1-2 month, it’s totally wasting of time, I’m guessing they are in deep financial trouble.
Do NOT buy from FORMOTORBIKES.COM, if you read the report, there are few others experienced the same problem.
This has just happened to me :( I can't believe it
Customer Service
Warning
Hi boys and girls, do NOT buy from these people, they will take your order, after you’ve paid they will cancel your order, and initiate a PayPal refund, right before the money should be refunded to your bank, they cancel the refund process, so you can’t ask for PayPal refund because refund had already been processed.
After they take your money, you will NOT hear from them, no matter how many emails you send, they will not answer your phone calls, the number on their web site is a fake number.
I have the bad experience, I will eventually get my money back, but it is totally waste of my time. BAD
Good luck with your refund. I had to wait for two whole months for the money to come back. Formotorbikes.com is a certified cheater and looks like they have no money left in their accounts.
Please also be warned that they issue an e-cheque which is basically the electronic form of a physical cheque. They issue it and on the day before it's payment date, it gets cancelled.
Absolutely frustrating and no amount of profanities are enough for these useless people. If I ever was in UK, would walk into their office and confront them face to face.
Customer Service
Value For Money
Unprofessional Company.
ALERT!
After asking for a refund, Formotorbikes have canceled my paypal refund.
You never readily respond to my phones / emails / messages.
I WANT MY REFUND IMMEDIATELY!
I have placed an order for Nexx carbon helmet on 4th June which never for shipped. A month later, when I ask for refund the they delay this by a week. And now the refund has got cancelled. Never buy anything from them.
Yes, Paypal recovered the money so very impressed with them, less than 2 weeks!
I feel your pain. Hopefully you paid via Paypal and are covered under their buyer protection.
Request a refund and start posting public posts on their facebook page as well as message them on FB.
It has taken more than two months for my money to come back.
You are not alone my friend, keep pushing them.
Wish I had seen your review before placing an order with this company. Their e-mails are now coming back as undeliverable so I suspect they may have gone under. So starts the long process of trying to recover the money!
Customer Service
Value For Money
Happy International Buyer
A Huge Thank You from The USA!
I had been wanting to order a new Nexx helmet whose ship date kept being pushed back due to distribution issues locally. After Googling around to see if I could order it from Europe/UK, I came across ForMotorbikes and reached out to them on Facebook. Not only did they reply immediately, but they were also incredibly friendly, helpful, professional and diligent in getting me my helmet quickly.
Long story short, here I am with my new helmet over a month before it’s even supposed to release here, having paid a great price for it (international shipping cost is super reasonable - I would’ve paid the same total cost if I bought it locally next month).
Any international buyers still on the fence about these guys.... trust me, you will not regret working with them.
Wrong Helmet
I've got send the wrong helmet. Xr2 diablo with white reflectors old model instead of the xr2 dark devil. Looking forward to an solution and i will update my review once satisfied.
Customer Service
Value For Money
Very Happy With Formotorbike.com
I ordered an item that was out of stock. I was able to cancel my order and refunded right away. I ordered the same item in a smaller size, which is what I needed, and I received it within two days all the way in Los Angeles, CA USA. All my questions we answered quickly, they were very helpful with everything and I am very happy with my purchase and the service I received. I will definitely use them again and recommend them to anyone.
Customer Service
Excellent Service
Brilliant service - I recently purchased the Forma Adventure low boots for my husbands birthday. ForMotorbikes went out of their way to ensure they got to me on time - needless to say my husband was ecstatic with his gift. Many thanks
Customer Service
Value For Money
Most Helpful Customer Service I've Come Across.
I've made 3 purchases so far over a couple of years. If there's anything to discuss I get a personalised complimentary email followed by despatch note email with tracking info. I recently purchased a new release helmet and was kept up to date throughout the progress. The tracking details are very straight forward too, packaging has been spot on too. Each item has a delivery note with basic returns procedure noted so if necessary there wouldn't be the long process of finding out how to return.
I've been communicating with 1 person and he's been very punctual with replies and given more advice than I've needed which has helped with my decisions.
Having just purchased the X-Com headset I opened everything and recalled see a link on the website for installation, this was far better than the manual supplied by Nexx/Sena. There's also a direct link for product registration.
To sum up, I couldn't ask for a better experience.
Customer Service
Value For Money
Nexx Xr2 Saved My Noggin
Last year I purchased a Nexx XR2 carbon from formotorbikes and what a great helmet it is! very light, comfortable, quiet and looks fantastic after years of Arai I wont be going back. I also involuntary tested it on a track day in Spain with an off at 130mph and although the carbon cracked my head was fine, So I've just bought the XR2 Anima in Matt Black and Orange and again I cannot fault it and it looks fantastic if you ride a KTM.
Customer Service
Value For Money
Second To None
Brought my Second Nexx Helmet from Formotorbikes, This one was the new XT1 Carbon ordered it in a Large but after wearing it a couple of times I found it to slightly to big.
So Email the person I dealt with from Formotorbikes and he dealt with my problem very swift and prompt, Great Customer service and as title says Second to none.
Will definitely be buy my next Helmet from them and also recommend my friends to them.
Thanks
Q&A
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