Hunt Van Rental

I hired a van from Hunts on 14th May, it was a 2007 (six year old van) with 120,000 miles on the clock. The engine made a very strange noise on idle, it crunched into reverse gear and basically felt every single one of its 120,000 miles.

When we did the inspection the representative hustled me to sign before I pointed out five further points of damage to the body work and number plate. The price for the hire was £60 per day. On the fourth day the van developed a puncture, I took it in for repair, I was told by the very arrogant and aggressive owner of the business that it was my fault and that would have to pay. I was and am still annoyed about his imprecise accusation and his lack of customer service skills. I did ask him to show me in the contract that I had signed about customer liability, he went very quiet at that point and failed to show me. I was told that the new tyre would be £40. The reason I was hiring the van is my van is in for a clutch repair, a tyre for my van is £100, branded with strong reinforcing mesh through the tyre, I have driven 14,000 miles on my branded tyres without any serious puncture They use cheap unbranded tyres and wonder why they get punctures!

Everything about the hire experience was second rate, the van was old and in fairly poor mechanical order, cheap tyres, poor service for £60 per day? That is the same rate you would pay with one of the big companies for a new van!!!!! This kind of company is stuck in a time warp, if you want a decent reliable new hire van do yourself a favour stick with the big companies on the internet.