Specialist Cars of Ropley, Ropley, Hants
Customer Service
Value For Money
Specialist Cars of Ropley, Ropley, Hants
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User Reviews
Customer Service
Value For Money
Not Good
Tried to sell me a Cat D S2000 but like I HPI the car but took long time to money back. Avoid like the plague!!
Customer Service
Value For Money
Never Again
Don't be influenced by first impressions of the Trader. Car purchased proved to have major mechanical faults with undeclared history. Trader subsequently became uncooperative, unhelpful and not interested. Only legal action produced any result. Recommend Consumer Direct if you also have a problem.
Customer Service
Value For Money
Rude, Unhelpful, Dishonest
The car I bought from Specialist Cars of Ropley turned out to be a real disappointment. The car was clearly faulty with a number of serious faults and yet the owner refused to believe me and said he needed to take the car away to be inspected. I said that I wanted him to allow my mechanic to repair it as I did not trust him, this despite an independent report stating the fauts on the vehicl. He became increasingly rude and offensive and despite repeated efforts and phone calls he will not refund my money. I would never buy another car from this garage - Avoid at all costs.
Customer Service
Value For Money
I Would Strongly Recommend That You Avoid Speciali
I would strongly recommend that you avoid Specialist Cars for Ropley. More than happy to sell to you, but will **not** honour commitments and undertakings and become rude when pressed.
If you buy a car from them, be prepared to be disappointed!!
Value For Money
Very Poor Service. Having Lots Of Trouble With Sp
Very poor service. Having lots of trouble with Specialist Cars of Ropley who wont contact us and pay for repairs. Would never buy from them again.
Customer Service
Value For Money
Specialist Cars Of Ropley Have Supplied A Car For
Specialist Cars of Ropley have supplied a car for myself and for my niece. Used because of recommendation of a neighbour.
Very competitive prices of the ones we looked at - was not quite the cheapest but the cars supplied were definitely worth the extra.
Value For Money
The Car We Purchased From Specialist Cars Of Rople
The car we purchased from Specialist Cars of Ropley had an inherent fault that was identified very soon after purchase and well within warranty. Dealer said he would honour the warranty and pay for cost of repairs. Then became impossible to contact and has never returned a call or got the car repaired as promised.
Woe betide anyone who has a fault as I'm still waiting for them to fix the car as promised to do in September - 4 months ago!
I'm not sure that never responding to messages left for you after the sale of a car counts as striving to do the best for your customers, especially since you are so sure you could have rectified it. However, I'm sure it doesn't concern you too much as you say, you can live with a couple of negative reviews in a year and I must clearly be one of those "some one's out there no matter what you can never satisfy".
Specialist Cars has been trading for over 40 yrs,over these yrs we have sold thousands of vehicles to people all over the country and the world for that matter, it is expected to get a few complaints after all these are generally used vehicles made by man and nothing last for ever, there is always some one out there who no matter what you can never satisfy, I as a sole trader I have always strived to do the very best for my customers but sometimes that is never good enough,to get a couple of negative reviews in a year well I can live with that, it would be nice to have none, it would be nice to know who left me the neg as I am sure what ever the gripe was we could have rectified it
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