avoid at all costs!!! rip off

Got insurance through swinton because they were the cheapest by quite a large amount. Long story short. Bike stolen from outside work. In a secure compound with electric fence and cctv everywhere. After being passed to BLD the underwriter axa wouldn't accept their assessment so bike moved to a compant called 4th dimemsion who also class it as an uneconomical repair. Axa now wont pay out because the steering lock wasnt on. Secure compounds and cctv are not enough aparently. But to rub salt into the wound they expect me to pay 2 lots of transport costs for my bike the BLD transport costs of 180 and 4d charges of 150. why am I paying because insurance companies cant decide who they want to do the assesment. So dd cancelled (they want 180to cancel the policy) they can chase me for it. Every time I try to get some answers they transfer me to a different department (company) stay away from AXA SWINTON BLD AND 4TH DIMENTION. I will. All future bikes are going to be complete wreckers with third party only insurance. Cant be arsed with the hassle. Would give no stars if I could.