Principal Insurance Reviews - www.principalinsurance.co.uk

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Media Gallery for Principal Insurance - www.principalinsurance.co.uk

Principal Insurance - www.principalinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“Charged me MORE to insure a 125 Yamaha than a 690 KTM...”

Written on: 12/11/2018 by Sebtastic (1 review written)

Charged me MORE to insure a 125 Yamaha than a 690 KTM SMC after selling the KTM and swapping the bike over on existing policy. £32 ontop of policy - £237 for the year for a bike I could insure for £95 elsewhere... So I asked to cancel - Turns out is £130 to cancel. So I'm stuck with them. They will not see a penny more out of me for as long as I live once my policy is up. AVOID AVOID AVOID. I cannot express enough how angry I am. Please don't use this company!!… Read Full Review

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★★★★★

“Great service. Great price.”

Written on: 07/02/2018 by Jaidynu1988 (1 review written)

From the minute they answered the phone to the minute I received my documents was an absolute pleasure. Saved over 100 pound on my motorcycle policy. I will use them again, well done Principal, I will be telling my biker friends… Read Full Review

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★☆☆☆☆

“Dont Insure with them”

Written on: 13/01/2018 by Lorelai446 (1 review written)

Bunch of unprofessional idiots who are making full of customers They cancelled my policy without a reason and didn’t refund full money as I paid for year in advance They never sent my policy documents either Please avoid !!!! Please share too… Read Full Review

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★☆☆☆☆

“NEVER AGAIN !!”

Written on: 09/12/2017 by Kasey37 (1 review written)

Principal insurance took it on themselves to review my account and demanded documentation which was ok but then cancelled my policy after the relevant documentation was supplied and when asked to reinstate the policy said no but would start a new policy for me with broker fees and nearly three times the original cost and also with a veiled threat that no other insurance company would be interested in me because i had a cancelled policy !! They also offered me a refund on a policy that had 6… Read Full Review

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★☆☆☆☆

“mislead you than invalidate than charge a cancellation...”

Written on: 15/11/2017 by SimonPP (1 review written)

As explained above - mislead you, than invalidate, than charge fee for cancellation of £220 if you dont pay on the phone they send debt collecting agency. So just spent £300 on them and learned that been riding without insurance anyway for all this time. That it is my fault, owe them £220 and if dont't pay...been with RAC for years and had no issues...decided to go cheap and ended up paying all extra for nothing… Read Full Review

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★☆☆☆☆

“Terrible from start to finish”

Written on: 22/09/2017 by Aaron4182 (1 review written)

I'm not entirely sure how a business this bad is still operating but somehow they are. Offered me incorrect advice to try and help me save money. I took their advice and then required unobtainable proof!! Tried to cancel within my cancellation period and was told by 'Isla & Georgia' to ring back after a certain period as thats when the cancellation team is in. I did that and it fell outside of my cancellation period. I've been financially stung twice in 14 days by Principal Insurance, god… Read Full Review

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★☆☆☆☆

“Keep well away Terrible Company”

Written on: 31/08/2017 by MIDS (1 review written)

Absolute joke, drive you mad on the phone no knows that you have already spoken to someone. renewal quote was £150 more than Principle on comparison site and when I called they could not match so I took new Policy out via Compare The Market! Tried to cancel policy since and no pro-rata refund. changed to much cheaper vehicle and they would not refund and charged a fee even though the policy elsewhere was £150 cheaper KEEP WELL AWAY THEY ARE CHEAP FOR A REASON!!!… Read Full Review

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★☆☆☆☆

“Hidden costs”

Written on: 14/08/2017 by JordynDuncan1 (1 review written)

Hidden costs seems to be this companies specialty. Called up from comparison site as they were cheapest. After chatting for about 30mins on details and finalising a price, at payment then said by the way there is a broker fee... Price was still, ok but click baited and deceived all the way to the end… Read Full Review

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★☆☆☆☆

“Rip off cancellation fees”

Written on: 17/05/2017

Took out scooter insurance with Ramdale. Then Rampdale sold out to Principal Insurance. When I sold the scooter and came to cancel my insurance, There was a refund of £82 due. Rampdale took £40 cancellation fee, and Principal took £40 cancellation fee leaving me with £2. Total rip off, legalised mugging. Never again! … Read Full Review

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★★☆☆☆

“Watch for hidden charges”

Written on: 01/11/2016

When I phoned to change the insurance over, I had 5 months remaining on the policy. The new bike was lower rated. Initially they wanted £77 to change + £35 Admin Charge. When I complained & said I would just insure with another company, they dropped the £77 immediately.The guy said it must be a mistake as £77 must be the annual premium.I got the impression that they were just trying to rip me off. The admin charge is ridiculous considering documents are sent & altered… Read Full Review

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★☆☆☆☆

“Principal insurance”

Written on: 08/08/2016 by Tara230 (1 review written)

Bin wiv thes for 3 yeas and iv swopt my inshrans to ova bik now ther wonting £295 to renew my inshras and wiring £80 to cansl a old bike I had 2 months a go thay ar money grappas and tak the Mik thay neva sed owt a bout cansling fees and thay told me I Hav no mor paymans to mak on my bike and then ringing me for money that I havat payd wen I Hav won't you'd them at all Eva a gen all that won't is to tak ya money and mess you a rawnd thay tak the mik and thay ant that chep to got a new qot for… Read Full Review

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Marymaz65's Comment

Written on: 16/05/2017

Please stay away my son took insurance out he was hit stationary by a wagon cctv footage was given and proved to be the third parties fault . 9 weeks later they adviced him to claim on his own insurance then deemed it a total loss . He has lost his 4 yrs no claims due to this company and the added bonus it's there policy to cancel his insurance early and demand £365 . His van was valued at 1300 they settled at 1000 and because they can't even manage to collect the excess from the third party he received £750 they have that many underwriters my son spoke to at least 4 . You are passed from pill to post . This company still took 3 direct debits of £145 for 3 months while they had the van . I'm disgusted and we are now seeking leagle action

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★☆☆☆☆

“Cheats and liars”

Written on: 02/08/2016 by Watkinsnu380 (1 review written)

I bought a policy for £269 over the phone. When a checked my bank account 15 days later I noticed they had charged me £309. I looked at the multiple documents they sent me. One quoted the price £269 and then right at the bottom of pages of another it said there would be a £40 fee for arranging. I was never informed of this at the time of purchase and it was hidden in the documents. I will be reporting them to the FCA for misconduct and possibly the police. … Read Full Review

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★☆☆☆☆

“Renewing Motorbike Insurance”

Written on: 28/07/2016 by squireroger (1 review written)

I have insured my motorbike for ten years and have never had any problem renewing this annually, nor have I had any claims. My last company became Principal Insurance Ltd so I stupidly assumed things would be the same. I have had so much hassle, they needed my full id and then some more. I am hoping not to continue with them as the customer service has been appalling - not answering questions and sending out generic e-mails - unfortunately I have already paid - more fool me, but it will be… Read Full Review

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★☆☆☆☆

“Claiming on insurance ”

Written on: 20/01/2016 by Ingridf164 (1 review written)

I have a claim with principle insurance on going since November 2015. My van was hit buy a jcb in a well known recycling yard in poulton, blackpool I was not in the vehicle at the time I was stood behind it and my van was pushed into me. Principle insurance did not fight the case for me as it is not my fault. I have spent more money trying to get in touch with them since. I still have a damaged van not road worthy therefore I can't go to work in it loosing more money. Top and bottom is… Read Full Review

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