They are NOT motorcycle specialists.

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Bangwizz's review of Carole Nash Motorcycle Insurance www.carolenash.com

★☆☆☆☆

“They are NOT motorcycle specialists.”

Written on: 22/06/2020 by Bangwizz (2 reviews written)

They call themselves a Motorcycle specialist but they cannot quote on custom situations. Spoke to them for over 1.5 hours. Throughout the conversation they were all confident and saying that of course they could quote and insure me. In the end, they refereed it to their senior advisors and said none of their insurers would quote with pillion cover. This, even though I have 30 years riding with zero accidents. When asked if they actually speak to the underwriters they said yes at first then later admitted that they don't as they don't need to because they know all the parameters of the underwriters. This is NOT a specialist then.

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17James17's Response to Bangwizz's Review

Written on: 30/11/2020

£50 admin' fee for cancelling the policy on a bike I sold several months into my second year with them? What admin? It's not 1957, they press a couple of buttons, what proper administrative work do they have to do? Greedy, greedy people who are definitely not bike specialists but just another grabby broker. Avoid at all costs unless you are definitely sure you will not sell your bike or be unable to ride it for the full year.

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