Very poor customer service

Bennetts Motorcycle Insurance www.bennetts.co.uk
★★★★☆
4.1
82.0% of users recommend this
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Derbybiker's review of Bennetts Motorcycle Insurance www.bennetts.co.uk

“Very poor customer service”

★★☆☆☆

written by Derbybiker on 01/08/2018

Disappointed first of all to see my premium rise significantly after a car accident - despite 10+ years no claims bonus on my bike insurance!

When I tried to contact you to discuss I couldn’t get through to a person despite 5 attempts and a total of 35mins on hold! Clearly inadequate call handlers.

Sorry to say ‘goodbye’ after all these years, but please forget all the gimmicks and competitions, just give bikers good insurance cover and good service - we pay for it!

There are lot of excellent competitors in the race out there!

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