Do not buy

Superbike Factory Ltd - www.superbikefactory.co.uk
★★★★☆
3.8
69.0% of users recommend this
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Dubd111's review of Superbike Factory Ltd - www.superbikefactory.co.uk

“Do not buy”

★☆☆☆☆

written by Dubd111 on 17/09/2023

Do not buy from here !!!!!
Do not buy from here !!!!!!
I bought from here the bike arrived supposedly with paint and protect wich i paid £ 250 for, absolutely thilthy spiderwebs and all , it certainly never had paint and protect , underside of bike paint covering all the underside had eroded and rust was covering ( No pics on website of this , I asked for bike to be returned and was given a week for collection , bike was collected and then 7 weeks of ignoring my emails and telephone calls before I got my money refunded , head of customer relations and girl had assured me from the very start that I would be taken care off she then went on to ignore me ! 8 weeks my money was out my account and because I refused to pay close brothers the finance I now have 2 missed payments on my credit score for a bike I never even had ! SUPERBIKE THIS IS NOT ACCEPTABLE !!! .
I am in touch with ombudsman as superbike wont return emails or calls regarding fees i occurred due to them holding me £2500 deposit .
If you want a Company with after sales help this is not the place , I am still awaiting a reply to my claim . Not a peep

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