i dont appreciate being lied to

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Guest's review of Doble Motorcycles, Coulsdon, Surrey


“i dont appreciate being lied to”

Written on: 05/12/2019

I bought from Dobles a second hand bmw1200gs, it was a good price, a bit tatty due to it being used as a commutor.
had several calls with some bloke, one of which was about the overall condition of the bike, so there were no suprises when i arrived, it was exactly as discribed.
the problem came when they prepped it for my collection.
i was told it would be serviced and mot'd.
there was some work to do for the mot, a knuckle and brakes front and rear including discs.
it was a long drive from Cornwall to surrey but non the less i was happy to do the miles.
the bloke whom i spoke to (and 1 other)were not there on my arrival although they had said they would be.
paid up and then recieved the paperwork and bike to load and go home.
while on the journey home i looked at the service book to check history only to find no stamp or evidence that a service had been carried out.
once home it was time to inspect the bike.
NO SERVICE had even been attempted whatsoever and the discs to the rear had not been replaced.
i called dobles and got dismissed almost instantly, turns out the person I spoke to is the owner, i found him very arrogant on the phone and he point blank refused to aknowledge the fact that i had any beef woith them for not carring out what they said they would do.
i then took the bike to a BMW garage for an inspection.
as i feared, no service had been carried out, the brake fluid was that old it was suggested that this was the original fluid, the meter showed it as dangerous.
the rear brake pads had been fitted to a worn out disc and it was also flagged as dangerous.

it seems this is a common thing when they sell at a distance, i have seen several other reviews pointing out pretty much the same, people not there on arrival and service not done.

i'm sure they are fine with new stuff, i have no knowledge, only my own experience!

i have bought motorcycles at a distance several times and never had any issues, folk are normally honest, however this was a company instaed of a private seller and boy is there a massive difference.

personally, i wouldnt buy a wheel barrow from these people? well, never again will dobles get that oppertunity.

  • bmw r1200gs

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