Terrible service for Virgin one account

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Lindaoneuser's review of The Virgin One Account Mortgage www.oneaccount.com

★☆☆☆☆

“Terrible service for Virgin one account”

Written on: 19/09/2021 by Lindaoneuser (1 review written)

Used to be good but now they obviously want to get rid of the customers. Ridiculous low level of 1,000 for payments, reduced support hours even for online its now an expensive phone line and only old fashioned 9-5 banking hours and it keeps locking you out of the account to then have to phone them to reset even though the login is correct. Complete lack of customer service and RBS should be ashamed of themselves would never bank with them.

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