missold mortgage

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AleenaColeman41's review of Santander Mortgage www.santander.co.uk

★☆☆☆☆

“missold mortgage”

Written on: 16/12/2019 by AleenaColeman41 (1 review written)

in 2011 we went to a mortgage broker , he put us with Santander, got a fixed 2 year rate and was £486. we heard nothing from Santander ever, when the 2 years fixed rate was up, we were told it would be £900 a month as we were not knowlegable about these things we struggled to pay it over the next 8 years, as we were older could only remortgage for the 10 years, they never ever sent information regarding another fixed deal, we ended up having to sell the property to get somewhere smaller, as it was impossible to keep these payments up.and then we were only paying the amount we owed each month, it was coming straight of the total, as no interest was to pay at this point, but still had a redemption figure to pay, which we didn't know about, never got any useful info from them ever, just to say ur behind with payments, we got into debt trying to keep these payments up, we were after 2013 on pensions. it broke my heart having to move if never recommend them ever. we were never asked if we could afford £900 its been terrible

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