mortgage cancelled

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NatWest Mortgage
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Waterman64's review of NatWest Mortgage

“mortgage cancelled”


written by Waterman64 on 11/06/2017

mortgage in principle accepted.
no communication until I hear from estate agents that they've received a valuation survey date. So I'm assuming everything is going a long fine.
On the day of the valuation survey they cancelled survey and refused my mortgage.
It took them over a month to get to that stage.Fair enough they do their checks, Apparently my credit score wasn't high enough for them, but surely that's one of the first things they do. I nearly lost house as seller was waiting to move.
I've got a mortgage now , but 5-6 weeks behind because of NatWests lack of customer care

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