they didnt want to know it wasnt thier problem

i had an accident at work and could not afford my full mortgage payment.19 phone calls in the first month and every time iwent through to an asian call centre which was very frustrating trying to get the message across.i paid what i could afford while i was off sick. eventually i got shelter involved who also came up against all the problemms i had come up against.eventually i had to sell the house at auction £30.000 below market price because they were seeking posession.my conveyancers paid future mortgages thier money,3 days later i received a letter stating they were going for a 28 day reposession orde.thier solicitors wragge and co werent aware that we had sold the house and everything had been finalised so i no longer owned the property they wanted to reposess.i then found that they had actually taken more money to redeem my mortgage than they had asked for the week before. what a load of amateurs how can they treat people like this do they not know they are playing with peoples lives.the only people willing to help or listen were shelter they done a fantastic job.