Difficult to review without using expletives !

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WHEATERSIOW's review of Co-operative Bank Mortgage

★☆☆☆☆

“Difficult to review without using expletives !”

Written on: 21/06/2021 by WHEATERSIOW (1 review written)

I had 4 int only mortgages with them and paid off 3 of them. I asked them to extend the remaining one by 5 years because I was unable to sell it due to a criminal Freeholder. They agreed to extend it on 5 year repayment with monthly repayments 10 times what I was paying. I am a pensioner on a limited income. I have been an A1 customer. They haven’t replied to my request and try to phone me using an incorrect number. Despite me telling them it’s wrong they keep using the wrong number.
After 32 mins hanging on phone they cut me off. How I kept civil to them I do not know. They refuse to use email…that says it all. AVOID LIKE COVID !

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