New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★★
4.6 / 5
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Professional ”

Written on: 10/10/2018 by MatJan (1 review written)

Fully professional help, regular updates on application status. I would recommend to everyone. Mortgage advisor which visited me was very helpful have me accurate information and was very patient and reassuring (I've been quite stressed)… Read Full Review

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★★★★★

“They do a great job!”

Written on: 04/10/2018 by 415Sullivan (1 review written)

After a phone call to the New Homes Group helpline, things moved really rapidly. Very efficient, quick and to the point. They work with you and get all the documents required and they do it all themselves. Once we said yes, we wanted them to represent us, the process kicked off and in 3 weeks we have had a mortgage offer and now waiting to exchange contracts. We've had a great experience with them and pleasant staff. Even when we had to wait, we got updates through phone calls and emails… Read Full Review

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★★★★★

“They do all the leg work and feedback regularly with...”

Written on: 04/10/2018 by ffLaw232 (1 review written)

They do all the leg work and feedback regularly with updates. Well worth the investment… Read Full Review

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★★★★★

“Great service from NHMH”

Written on: 20/09/2018 by Alfred39 (1 review written)

The NHMH have been amazing from start to finish! I made multiple calls to the helpline for months, asking about affordability & changing things as our circumstances changed - the lady I spoke to was always so friendly & happy to help every time I called, nothing was too much trouble. Once we were able to proceed with an application, it was all done very quickly and smoothly, with plenty of reassurance along the way when we needed it! Our case worker was brilliant, explaining what would happen &… Read Full Review

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★★★★★

“Amazing services, worth every penny!”

Written on: 17/09/2018 by LionieRyan (1 review written)

Myself and my partner have obtained the help of NHMH throughout our first property purchase, they have kept us in the loop with everything, and we've never had to chase them for anything. The level of service received has been out of this world, from the guy coming out to see us, to the ladies involved ensuring we were kept up to date with every step that has been complete throughout. I have no doubt that without the help of NHMH the stress of buying our first home would have been unbearable… Read Full Review

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★★★★★

“Amazing, stress-free, friendly experience!”

Written on: 07/09/2018 by lordor182 (1 review written)

We had a very positive experince with NHMH. My other half and I are buying our first house together and knew absolutely nothing about buying a house or mortgages at all! Every person we came across has been so helpful and has helped keep the stress down. I am a worrier and all the hundreds of questions I had, were answered without any problem. I cannot praise our case owner enough! She was friendly and kept us up to date with everything and always replied to emails very quickly. She's ring… Read Full Review

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★★★★★

“Helpful advisors. Professional attitude. Very good”

Written on: 06/09/2018 by Orthosayeed (1 review written)

Mr hyat Alam was my advisor. Impressed with his professional approach and friendly advices. Overall very helpful. Helped us make a successful application. Thank you… Read Full Review

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★★★★★

“Why wouldn't You”

Written on: 05/09/2018 by christianm (2 reviews written)

What I like about New Homes Mortgage Helpline is they keep you informed of the progress every step of the way. You get a real feel that they are pushing things through for you with the relevant banks or building societies. The representative from NHMH was really friendly and polite. If I wasn't able to take the call she always left a message detailing the progress on my application. Thank you… Read Full Review

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★★★★★

“Fast, efficient and polite ”

Written on: 05/09/2018 by vnewton (1 review written)

Excellent service from New Homes. The person I dealt with was very helpful during our application and everything was explained clearly. She kept us up to date during each step and was very prompt in answering any of our questions or queries. Everyone we have spoken to has been very friendly and polite. We felt it took a lot of stress out of buying our first home, would definitely recommend… Read Full Review

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★★★★★

“Extremely satisfied”

Written on: 04/09/2018 by PaigeBray (1 review written)

We have been in contact with a few people from New Homes Mortgage Helpline. The lady we dealt with has been very helpful throughout and always called to update us whether it be to tell us things were taking slightly longer than anticipated or just a catch up on progress. Today she phoned to let us know that our mortgage had been accepted! Overall we have had a fantastic/ FAST experience and definitely recommend New Homes Mortgage Helpline. Thanks again lady who i cannot name… Read Full Review

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★★★★★

“Friendly, helpful, quick and easy ”

Written on: 01/09/2018 by JanMoss (1 review written)

The mortgage advisor called me prior to my appointment. He asked relevant questions and arrived fully prepared He was informative and explained the processes and answers to my questions with clarity. I didn’t have to think about going ahead with the application I agreed straight away. I was then passed on to a case worker who called to introduce herself and explain next steps. Any questions I had in between my application being agreed she supported with prompt responses. The whole process… Read Full Review

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★★★★★

“Quick and stress reducing”

Written on: 29/08/2018 by Daniels231 (1 review written)

As a first time buyer I didn’t know much about the housing market and how mortgages work but the people at New Homes Group made it as simple as they could.Everything was explained clearly and they gave regular updates (every 2/3 days) on my case over the phone. Plus they managed to get my mortgage and H2B sorted in only 5 days!… Read Full Review

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★★★★★

“Quick, Easy and friendly service. ”

Written on: 25/08/2018 by Thompsonlm167 (1 review written)

Buying a house can be a stressful process, New homes have ensured that this process is not stressful at all. They deliver a professional service that enables cutomers to be fully enaged in the purchasing process. New homes advisers contact customers via Phone, Email in person, this ensures that customers are not left with unanswered questions. The adviser that attend my appointment was clear in his direction to offer advice that was in our interest with forsight in protecting our new assest… Read Full Review

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★★★★★

“Quick and great service. very helpful through out...”

Written on: 24/08/2018 by JosephineBowers (1 review written)

Quick and great service. very helpful through out application… Read Full Review

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★★★★★

“Stress Free!”

Written on: 24/08/2018 by Laurenb31 (1 review written)

We had a tricky time with other brokers prior to discovering NHM, as soon as NHM got on the scene everything ran smoothly we had an AIP within an hour, and a mortgage offer shortly after. The broker spent a lot of time in the evening ensuring that the information was accurate and that he had everything he needed. Very organised system and they have dedicated teams that deal with different things. The only thing I have to moan about is the fact they have a fee whereas many other companies… Read Full Review

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★★★★★

“First time buyers ”

Written on: 23/08/2018 by Daysi (1 review written)

Our experience with NHMH was brilliant from our first conversation with J the helpline advisor to the meeting with N our mortgage advisor and then the after care from L and A. They have all been more than helpful, nothing was too much too ask and they always got an answer for any questions we had. I would recommend this company highly! They were friendly approachable and made the whole process virtually stress free (which to an easily stressed invidual is worth the fee)! The opening hours were… Read Full Review

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★★★★★

“friendly & Professional”

Written on: 22/08/2018 by Martabueno (1 review written)

Our experience with NHMH was very positive. The staff involved in our process were so helpful. Our first advisor was excellent, although our circumstances weren't the best, he found a right Mortgage deal for us, he was very competent and did a great job. The second man was very professional, came to our house for a meeting,he spent a lot of time doing all the peperwork done with precision and care, explaining each step and clarifying our doubts. He was very patient and was very happy to help… Read Full Review

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★★★★☆

“Very efficient and prompt - but with a fee and commision”

Written on: 21/08/2018 by simonpawlin (2 reviews written)

from start to finish my journey from reserving a property to having a mortgage offer was 9 days! The team at New Homes certainly didn't hang about and it was a nice experience to not have to do any chasing! Everything was well organised and I was given clear and simple instruction. The only minor niggles, was that during the meeting with the mortgage advisor, it felt like I was being given a hard sell for additional Products - e.g. contents insurance, critical illness cover. I was only… Read Full Review

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★★★★★

“Excellent Customer Service ”

Written on: 20/08/2018 by AmiandJoe123 (1 review written)

We have been using TNHG since March 2018 and I have to say they are GREAT. This is our first time buy and they have made it very easy and simple for us. I was expecting buying our first home would be more changeling and headaches caused but no, TNHG have made this a smooth success. The customer service we have received from day dot has been next to none and I am happy to deal with the team until completion date which we hope is early next year. Thank you all at New Homes Mortgage Helpline… Read Full Review

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★★★★★

“Thank you!”

Written on: 17/08/2018 by Burnhamky104 (1 review written)

I have been in contact with the person I dealt with from New Homes Mortgage Helpline. She has been amazing dealing with my case and has been very informative. She is lovely to speak too and answers all questions and queries as soon as she is available. I can't thank them enough for the support and the constant updates regarding my case and hope to keep in contact throughout the process of getting my new home!… Read Full Review

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