New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★★
4.6 / 5
92.9% of users recommend this
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Excellent Service - Would Highly Recommend Using NHMH ”

Written on: 29/03/2019 by simdotcar53atgmaildotcom (1 review written)

From the moment we contacted NHMH they worked really hard to find the right mortgage for us, and then when we were ready to submit our application a consultant spent an evening at our home talking through everything with us, helping us complete the application, and scanning all the necessary documents. By the end of the evening we were more than comfortable with our mortgage application as we felt confident that we had been given all the information we needed to make the correct decision for… Read Full Review

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★★★★★

“Fantastic service great comms”

Written on: 13/02/2019 by Tombom (1 review written)

We met our advisor and he took us through all the paperwork, no question was to daft, he spent well over his allotted time with us and we were his last call of the day. After meeting the person I dealt with his fantastic team took over, they guided us through the rest of the mortgage, replying within minutes to emails. We cannot fault this team, and would not hesitate in recommending them they are worth their weight in Gold. … Read Full Review

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★★★★★

“100% recommended - Great service”

Written on: 20/12/2018 by SN33 (1 review written)

The New Homes Group managed to achieve in just under 2 weeks what our previous Mortgage Services company could not achieve in 7 weeks. Everyone I spoke to at The New Homes Group were very helpful and your account handlers keep you up to date with process every few days. Fees were very reasonable too. I was dubious at first, as our Developer recommended using them as their preferred choice, but having used them, I cannot recommend highly enough… Read Full Review

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★★★★★

“Simply the best”

Written on: 05/11/2018 by AlfredTimothy (1 review written)

New homes mortgage helpline have provided an impeccable service throughout - friendly, informative and efficient advisers have helped every step of the way and have secured me an excellent mortgage offer in a flash. I cannot recommend them highly enough, anyone considering a move should most certainly utilise their services for a stress free journey to their new home… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 29/10/2018 by SeanB1993 (1 review written)

I cannot recommend New Homes Mortgage Helpline enough. They have been extremely professional from start to finish and the communication I have received from them has been second to none. The members of staff who I have personally dealt with have been fantastic and are a credit to the organization. From the first contact we had to the confirmation at the final stage they have been brilliant and I would definitely recommend to anyone… Read Full Review

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★★★★★

“Highly recommended”

Written on: 25/10/2018 by afroditi (1 review written)

As first time buyers we have been nothing but pleased with the person I dealt with and his team. They have been very professional, there was good and prompt communication and we got the best mortgage offer we could get. Highly recommended… Read Full Review

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★★★★★

“I couldn’t be happier”

Written on: 24/10/2018 by callummclelland (1 review written)

I am so pleased with how my mortgage got sorted out and would recommend to anyone! Georgina was great all the way through and kept me updated every step of the way! Thanks once again!!… Read Full Review

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★★★★★

“Professional ”

Written on: 10/10/2018 by MatJan (1 review written)

Fully professional help, regular updates on application status. I would recommend to everyone. Mortgage advisor which visited me was very helpful have me accurate information and was very patient and reassuring (I've been quite stressed)… Read Full Review

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★★★★★

“They do a great job!”

Written on: 04/10/2018 by 415Sullivan (1 review written)

After a phone call to the New Homes Group helpline, things moved really rapidly. Very efficient, quick and to the point. They work with you and get all the documents required and they do it all themselves. Once we said yes, we wanted them to represent us, the process kicked off and in 3 weeks we have had a mortgage offer and now waiting to exchange contracts. We've had a great experience with them and pleasant staff. Even when we had to wait, we got updates through phone calls and emails… Read Full Review

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★★★★★

“They do all the leg work and feedback regularly with...”

Written on: 04/10/2018 by ffLaw232 (1 review written)

They do all the leg work and feedback regularly with updates. Well worth the investment… Read Full Review

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★★★★★

“Great service from NHMH”

Written on: 20/09/2018 by Alfred39 (1 review written)

The NHMH have been amazing from start to finish! I made multiple calls to the helpline for months, asking about affordability & changing things as our circumstances changed - the lady I spoke to was always so friendly & happy to help every time I called, nothing was too much trouble. Once we were able to proceed with an application, it was all done very quickly and smoothly, with plenty of reassurance along the way when we needed it! Our case worker was brilliant, explaining what would happen &… Read Full Review

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★★★★★

“Amazing services, worth every penny!”

Written on: 17/09/2018 by LionieRyan (1 review written)

Myself and my partner have obtained the help of NHMH throughout our first property purchase, they have kept us in the loop with everything, and we've never had to chase them for anything. The level of service received has been out of this world, from the guy coming out to see us, to the ladies involved ensuring we were kept up to date with every step that has been complete throughout. I have no doubt that without the help of NHMH the stress of buying our first home would have been unbearable… Read Full Review

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★★★★★

“Amazing, stress-free, friendly experience!”

Written on: 07/09/2018 by lordor182 (1 review written)

We had a very positive experince with NHMH. My other half and I are buying our first house together and knew absolutely nothing about buying a house or mortgages at all! Every person we came across has been so helpful and has helped keep the stress down. I am a worrier and all the hundreds of questions I had, were answered without any problem. I cannot praise our case owner enough! She was friendly and kept us up to date with everything and always replied to emails very quickly. She's ring… Read Full Review

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★★★★★

“Helpful advisors. Professional attitude. Very good”

Written on: 06/09/2018 by Orthosayeed (1 review written)

Mr hyat Alam was my advisor. Impressed with his professional approach and friendly advices. Overall very helpful. Helped us make a successful application. Thank you… Read Full Review

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★★★★★

“Why wouldn't You”

Written on: 05/09/2018 by christianm (2 reviews written)

What I like about New Homes Mortgage Helpline is they keep you informed of the progress every step of the way. You get a real feel that they are pushing things through for you with the relevant banks or building societies. The representative from NHMH was really friendly and polite. If I wasn't able to take the call she always left a message detailing the progress on my application. Thank you… Read Full Review

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★★★★★

“Fast, efficient and polite ”

Written on: 05/09/2018 by vnewton (1 review written)

Excellent service from New Homes. The person I dealt with was very helpful during our application and everything was explained clearly. She kept us up to date during each step and was very prompt in answering any of our questions or queries. Everyone we have spoken to has been very friendly and polite. We felt it took a lot of stress out of buying our first home, would definitely recommend… Read Full Review

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★★★★★

“Extremely satisfied”

Written on: 04/09/2018 by PaigeBray (1 review written)

We have been in contact with a few people from New Homes Mortgage Helpline. The lady we dealt with has been very helpful throughout and always called to update us whether it be to tell us things were taking slightly longer than anticipated or just a catch up on progress. Today she phoned to let us know that our mortgage had been accepted! Overall we have had a fantastic/ FAST experience and definitely recommend New Homes Mortgage Helpline. Thanks again lady who i cannot name… Read Full Review

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★★★★★

“Friendly, helpful, quick and easy ”

Written on: 01/09/2018 by JanMoss (1 review written)

The mortgage advisor called me prior to my appointment. He asked relevant questions and arrived fully prepared He was informative and explained the processes and answers to my questions with clarity. I didn’t have to think about going ahead with the application I agreed straight away. I was then passed on to a case worker who called to introduce herself and explain next steps. Any questions I had in between my application being agreed she supported with prompt responses. The whole process… Read Full Review

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★★★★★

“Quick and stress reducing”

Written on: 29/08/2018 by Daniels231 (1 review written)

As a first time buyer I didn’t know much about the housing market and how mortgages work but the people at New Homes Group made it as simple as they could.Everything was explained clearly and they gave regular updates (every 2/3 days) on my case over the phone. Plus they managed to get my mortgage and H2B sorted in only 5 days!… Read Full Review

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★★★★★

“Quick, Easy and friendly service. ”

Written on: 25/08/2018 by Thompsonlm167 (1 review written)

Buying a house can be a stressful process, New homes have ensured that this process is not stressful at all. They deliver a professional service that enables cutomers to be fully enaged in the purchasing process. New homes advisers contact customers via Phone, Email in person, this ensures that customers are not left with unanswered questions. The adviser that attend my appointment was clear in his direction to offer advice that was in our interest with forsight in protecting our new assest… Read Full Review

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