written by BecksWoolley on 15/02/2021
I’ve used the NHMH for the last few years for both new purchases and new mortgages. All the uncertainty and worry was taken out of the process with both the initial conversations with the team members and the mortgage brokers. Great communications and regular updates, I can’t recommend this company enough!
written by lisamchugh on 25/08/2020
Excellent service would definitely use again thank you to the person I dealt with for sorting us our mortgage and finding us the best deal that suited us, it was strange doing things via telephone but during these uncertain times it worked well and wasn’t to technical, I look forward to speaking again in about 5yrs time, New homes mortgage helpline are very professional they kept us updated all the through our mortgage application we were recommended to use new homes mortgage helpline by Bellway, I wouldn’t hesitate to recommend the person I dealt with and the new homes mortgage helpline to any of my family or friends looking for any mortgage Help or advice very professional company,
written by Pearson348 on 08/07/2020
This service was super helpful and a very smooth process. Out mortgage advisor was very thoughtful about seeking out the right mortgage offer options for our personal circumstance. We kept up to date very frequently on the mortgage process by the person I dealt with and also offered a good selection of home insurance options to choose from. Would recommend signing up for the lifetime service!
written by Melaniev326 on 12/02/2020
Very customised service with regular progress updates. Will use service again
written by J.ashan on 17/10/2019
Really happy with the service we recieved. Very personal and bespoke. Everything went smoothly.
written by Loredana85 on 03/10/2019
I had the mortgage adviser at home a few days after I put an offer on the house. He came and spend 4h with us by explaining everything and he was so calm by answering to all our questions. He has since day one very supportive and than the whole team has delivered excellent service. I will definitely recommend them. I am happy to have chosen them For life.
written by Teri1985 on 03/07/2019
I had my mortgage appointment today and it couldn’t have gone any better. I feel I have had a massive weight lifted off my shoulders and this is all down to the person I dealt with. What can I say, from start to finish he was fantastic. He was very professional and went out of his way to help me from the moment he first contacted me. He explained his role and what he would be doing on our appointment. Explained everything that I needed have ready for him, if I was unsure of anything or needed reassurance he was at the other end of the phone right until the morning of our appointment (Which he arrived early for :)) Such a lovely guy he was on arrival until he went home. He went out of his way and spoke to my parents to make sure that they were also aware of what I was agreeing to and answered any questions they had to reassure them without any bother. Due to me having a blip on my credit file the person I dealt with had his work cut out. He done all he could to get me the best deal I could possibly get and when we hit a problem he didn’t fob me off, he didn’t give up he stayed and done all he could to help me.. I can’t thank him enough for this He went above and beyond to ensure that he was going to walk away leaving his client happy. To the point we’re he completed the full application for me there and then, he even contacted the lender after sending all my documents over to them and had everything approved with the lenders before he left! He’s An absolute asset to your company.
written by simdotcar53atgmaildotcom on 29/03/2019
From the moment we contacted NHMH they worked really hard to find the right mortgage for us, and then when we were ready to submit our application a consultant spent an evening at our home talking through everything with us, helping us complete the application, and scanning all the necessary documents. By the end of the evening we were more than comfortable with our mortgage application as we felt confident that we had been given all the information we needed to make the correct decision for us about our application and mortgage protection. We were then assigned a member of staff to oversee the application process. She made sure the lender had all the information necessary to process our application and very kindly kept us updated every few days with how our application was progressing. Although it has taken a few weeks for the application to be approved it has been now and we are looking forward to moving into our new home soon. We are so pleased with the service provided we will be encouraging everyone we know who is applying for a mortgage to ask NHMH to help. We will definitely use their services again the next time we need a mortgage.
written by Tombom on 13/02/2019
We met our advisor and he took us through all the paperwork, no question was to daft, he spent well over his allotted time with us and we were his last call of the day. After meeting the person I dealt with his fantastic team took over, they guided us through the rest of the mortgage, replying within minutes to emails. We cannot fault this team, and would not hesitate in recommending them they are worth their weight in Gold.
written by SN33 on 20/12/2018
The New Homes Group managed to achieve in just under 2 weeks what our previous Mortgage Services company could not achieve in 7 weeks. Everyone I spoke to at The New Homes Group were very helpful and your account handlers keep you up to date with process every few days. Fees were very reasonable too. I was dubious at first, as our Developer recommended using them as their preferred choice, but having used them, I cannot recommend highly enough.
written by AlfredTimothy on 05/11/2018
New homes mortgage helpline have provided an impeccable service throughout - friendly, informative and efficient advisers have helped every step of the way and have secured me an excellent mortgage offer in a flash. I cannot recommend them highly enough, anyone considering a move should most certainly utilise their services for a stress free journey to their new home.
written by SeanB1993 on 29/10/2018
I cannot recommend New Homes Mortgage Helpline enough. They have been extremely professional from start to finish and the communication I have received from them has been second to none. The members of staff who I have personally dealt with have been fantastic and are a credit to the organization. From the first contact we had to the confirmation at the final stage they have been brilliant and I would definitely recommend to anyone.
written by afroditi on 25/10/2018
As first time buyers we have been nothing but pleased with the person I dealt with and his team. They have been very professional, there was good and prompt communication and we got the best mortgage offer we could get. Highly recommended
written by callummclelland on 24/10/2018
I am so pleased with how my mortgage got sorted out and would recommend to anyone! Georgina was great all the way through and kept me updated every step of the way! Thanks once again!!
written by MatJan on 10/10/2018
Fully professional help, regular updates on application status. I would recommend to everyone. Mortgage advisor which visited me was very helpful have me accurate information and was very patient and reassuring (I've been quite stressed).
written by 415Sullivan on 04/10/2018
After a phone call to the New Homes Group helpline, things moved really rapidly. Very efficient, quick and to the point. They work with you and get all the documents required and they do it all themselves. Once we said yes, we wanted them to represent us, the process kicked off and in 3 weeks we have had a mortgage offer and now waiting to exchange contracts. We've had a great experience with them and pleasant staff. Even when we had to wait, we got updates through phone calls and emails. We've signed up with New Homes Group to handle our future transactions and we are delighted and highly recommend them.
written by ffLaw232 on 04/10/2018
They do all the leg work and feedback regularly with updates. Well worth the investment.
written by Alfred39 on 20/09/2018
The NHMH have been amazing from start to finish! I made multiple calls to the helpline for months, asking about affordability & changing things as our circumstances changed - the lady I spoke to was always so friendly & happy to help every time I called, nothing was too much trouble. Once we were able to proceed with an application, it was all done very quickly and smoothly, with plenty of reassurance along the way when we needed it! Our case worker was brilliant, explaining what would happen & the next steps, keeping in regular contact & updating us when needed. We’re very happy with the service we’ve received from everyone at the NHMH team & wouldn’t hesitate to recommend them to anyone.
written by LionieRyan on 17/09/2018
Myself and my partner have obtained the help of NHMH throughout our first property purchase, they have kept us in the loop with everything, and we've never had to chase them for anything. The level of service received has been out of this world, from the guy coming out to see us, to the ladies involved ensuring we were kept up to date with every step that has been complete throughout. I have no doubt that without the help of NHMH the stress of buying our first home would have been unbearable, but it has been amazingly straight forward and a pleasant experience. 100% worth every penny, and we would recommend NHMH to anyone who is buying a new home! Massive thank you to all involved.
written by lordor182 on 07/09/2018
We had a very positive experince with NHMH. My other half and I are buying our first house together and knew absolutely nothing about buying a house or mortgages at all! Every person we came across has been so helpful and has helped keep the stress down. I am a worrier and all the hundreds of questions I had, were answered without any problem. I cannot praise our case owner enough! She was friendly and kept us up to date with everything and always replied to emails very quickly. She's ring every couple of days to let us know what was going. I honestly am so happy with how it all had gone and am so excited to move into our house knowing that our mortgage is secured! Thank you all!
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As rated by our community of reviewers
Louisedaisydann's Response to Teri1985's Review
Written on: 24/09/2019
Hello this is really reassuring as we are just in the early stages but myself and parent have had recent issues with credit file.
Did they manage to get you a mortgage ok? Thank you so much