Horrendous Customer service

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Guest's review of Garage Door Spares, www.garagedoor-spares.com

“Horrendous Customer service ”


written by on 15/10/2023

Do not buy from this company! I purchased 5 gate remotes as advertised on ebay and received one .Upon querying the location of the remaining 4 remotes, I was astounded by the horrific spew of insults that came in form of a response. The advertisement and delivery note stated 5 remotes for the price specified. However their customer advisor stated rudely that I was not receiving the other four, due to the amount I had paid. To clarify I paid the full amount asked for 5 remotes on eBay. They have falsely advertised 5 remotes and have only supplied one. The abuse and falsehood I received over messages would put a seller to shame. They have told blatant lies about me phoning them which is not true. They have now removed the post but are refusing to supply the remotes and are refusing to fix the issue which could have been easily resolved.

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