Nationwide Child Trust Fund

I applied for my daughters Child Trust Fund account in December 07, and shortly afterwards received a letter stating the account was now open and a welcome pack would shortly follow. (15/12/07)

Come January, we still hadn't received a welcome pack, so I tried calling to see what was the hold up.

First call they would not speak to me about the account as I did not have the account number (Like my DOB, my address, my daughters DOB wouldn't be enough info)

Second call my partner made with the account number; they would not speak to her as she was not the person who opened the account, (yet she's my babies mother)

Third call, I was placed on hold for around 15mins, and when I was finally put through the chap could not answer any questions without placing me on hold again.

He did explain that the Inland Revenue haven't as yet issued payment, so a welcome pack and account certificate had not been sent.

I asked when we'd expect to receive the details about the account; he placed me on hold again.

When he returned, I spoke, yet he could not 'hear' me...

Called back the forth time Got put through by the computer lady, got put though by a real lady, and finally the last lady gave me a number to ring which was a 9-5 number (This was at 4.58pm)

I think Im going to give up now and just leave it! See what the postman brings in the next few weeks

This is not a good sign of things to come for the next 18years! When my daughter finally gets to have her savings!

I should have chosen a different trust fund account!

4 calls and still no information!

I see Nationwide as being a well run, still mutual building society which markets itself well and offers a good range of products, excellent value for money and a branch in every town.

I want my son to develop a relationship with his finances, developing a sense of responsibility for his money and his future. I want good advise on hand as he grows up.

Making potential high risk, high gain investments flys in the face of what I want for my child. I work hard for my money. I would only consider gambling my own long term investments on the open market, not my children's. I have lost out on pensions and share save mortgages in the past due to dubious practices by fund administrators. A CTF has to mean what it says, Child TRUST fund, not Child "sorry your investment has gone down" fund.

Nationwide Child Trust Fund is a very good Child Trust Fund with web access to see how the money grows. The bonus interest rate is a good incentive to get child saving.