Taxibox Mobile Self Storage - www.taxiboxmobileselfstorage.com.au

I have been dealing with TAXIBOX since January 2013 and I still believe their service, attention to detail and price is the best compared to the other Australian storage companies. The guy who I deal with has been on the ball with my specific requirements.

I don't want to recommend this service to anybody. My experience withTaxibox is worst service ever.

The company's spirit is saving cost not the clients' satisfaction, you can be left in the middle of mess without any assistance.

I was moving from my apartment near CBD to live abroad for 6 months, I wanted to store my things in a reliable place. Since living alone and don't have any clue about renting storage space and drive a truck etc. I used Man with a van and booked taxibox to drop the box and wait to load the box and take it back, The helpers from Man with a Van are just helping me loading the box. It sounds easy which suppose to take about one hour or two. The next day I need to vacate the apartment and leave Australia.

I ended up having all my things (the whole 1 bedroom apartment) on the street waiting for taxibox, and they said they cannot deliver the box because of no space to stop and no time to stop since the guy had to serve the next customer and they don't want to be late to the next customer. Taxibbox decided not to do the service to me on that day. They deny any responsibility, and ask me to rent a truck on my own and bring all things to their local in Dadenong with the exchange of 40 dollar.

I found this unacceptable and totally unhappy with Taxibox service.

I'm used to traditional storage solutions where I used to put all my belongings into a warehouse. It was annoying as I had to go out to the outer suburbs with a truck each time to drop it off and pick it up. I found taxibox on the net and not only do they pick up and drop off my storage goods, they are also cheaper for their rent. With the fact I don't have to hire (or borrow) a truck each time the savings are great. I would recommend a self storage company like Taxibox to anyone looking for a short to long term storage solution.