Pickfords www.pickfords.co.uk

We had moved from AUstralia to the Uk a few years ago with Allied Pickfords. It wen tokay, so we selected Pickfords for our removal back home, even though they were slightly more expensive than others.Packers arrived late and kept on wandering off for breaks: 2 1/2 hours of breaks on a 7 1/2 working day. Team leader spent another 2 hours or so texting! Packing was done without any care or thinking- ragile items practically thrown into boxes, no consideration to space (we pay by volume!)Packers too lazy to inspect items closely at beginning. When everything was packed, team leader showved packing list into our face, claimed to be in a hurry and urged us to sign quickly - when we noticed that he had marked everything that is valuable as 'marked & scratched'!!! Most of the items he hadn't even seen. All items were absolutely as new, without a single scratch!!!So we refused to sign and got them to rub the comments out. After lengthy negotiations with head office they did.

Now we got a mail from head office telling us that they were going to unpack and rewarp all those items to check - did that without us present!I see a lawsuit on the horizon.