Nationwide Repayment Mortgage

do not touch this company buying or selling to someone using them completely useless. our buyer in offerton stockport is using them and they are clowns who have driven us to the point of cancelling the deal due to them stringing it out so long first had a so called surveyor round and despite having 3 earlier surveys with no faults detected this clown did'nt leave the ladder to go into a bfully boarded ou lit attis to inspect chimney breast support he just shone a torch at it and could'nt see what he needed to cost£400 so we then had to have a structual engineer who inspected the chimney breast and it was deemed fine cost £250 which is something we already had inspected ans passed by the town hall ' this process took a month because they don't see the need to rush things i mean we have computers and e-mails these days for gods sake. Now apparently they need someone to inspect the wall ties this they have deemed to inform us a fortnight afyrt engineers report with deal hanging in balance.

Nationwide mortgage is fine and you can overpay on the repayment option , either in lump sums or at £500 a month. However the minute you do pay a lump sum , be very careful ,as Nationwide desk clerks, call centre staff, and Branch Managers dont know how to handle , record and subtract lump sums from your mortgage and re calculate it. I paid in a lump sum of £10K + and it was not credited for a long time, and then when I received an updated statement, it had three years added to it for duration ! when I took this to the branch and insisted on an appointment with the manager as the desk clerk and call centre were completely incapable of answering any questions on what my mortgage now was , and how it should be re calculated. The Branch Manager was first out to lunch , then not available , and when I finally got to see her was so blatantly not interested its incredible, only after seeing two "managers" and learning when I challenged the second one to manually recalculate my mortgage which I did , that he didnt know how to manually calculate mortgage interest and duration , apparently he is a "manager" . So finally contacted their head office and after much hassle a director resolved the issue , but cost me three days off work , and an insight into how poor their staff skills are.