Blue Financial

I filled out the online application which took a few minutes and at the end of which it offered me the opportunity to obtain a free copy of credit report which I thought was a nice touch and an explanation of what would happen next. Sure enough as promised I received an email letting me know my application had gone through and my customer reference that I could quote at any time to get an update should I need to along with the name of the person who would be contacting me and all their contact information, so far so good.

As promised I got a call from my account manager and not some call centre who was fully briefed on what I was looking to achieve and we ran through a couple of questions and I gave my permission to run a credit check followed by their promised I would receive an introduction pack the next introducing their services. Sure enough it was on the doormat the next morning and I was called that afternoon with a selection of products sourced for me.

All in all I can't rate these guys enough, everything that was promised was delivered to the letter, I just got the sense that nothing was too much trouble and that they would go the extra mile for me.

I would have no problem in recommending them. Who said customer service was a thing of the past.