
Bright Sky Loans - www.brightskyloans.co.uk
Customer Service
Speed of Application
Value For Money
Bright Sky Loans - www.brightskyloans.co.uk
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Speed of Application
Customer Service
Value For Money
Where's My Loan
How do I do this I applied for loan and got accepted then sent me as letter asking me to confirm it by phone call so I done a fifteen minute survey lover the phone and it cost round about 42 pound n sed it could be in my within the hour 3days later still no joy so I tried to email them and email wouldn't send kept saying permanently removed so if any one can most grateful ,,,,, many thanx
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
I've had the self and same problem as you answered a whole load of questions over the phone for 15 mins running up a phone bill of god knows how much .. But I had two letters from them .1 was to confirm id been accepted for a loan. And after I mad le the phone call 1 week later I had another letter asking to confirm details Etc and said WE AIM TO PAY OUT YOUR LOAN WITHIN 1 HOUR AFTER THE CALL but they didn't even ask for my bank details. They gave me two choices.
1 bank account transfer
2 cheque.
So I chose bank transfer because its easier.
So I wrote them a letter around 27/06/2016
After my 2nd phone call. Asking them for a refund on my phone calls. And 2ndly ways to pay my loan out. and I also told them I phoned them on the 20/6/2016.
So I wanted 2 refunds of them. 2 weeks later. Still not heard anything from them regards to my loan
Do not even try to do business with them
Hi what a pity I didn't see this before I just signed up. So what a waste of time and money. Knowing I am not getting anything back. Hope the find them and lock them up forever.
I have gone through the same stuation, got confirmation letter to call but number keeps cutting off and email dose not excist, what can I do now
Phishing
Received a letter with my daughters details but different client name saying her loan was approved - except she had never applied for one. The 0800 customer service number on the letter is bogus - don't call the 0903 number.
I've reported in
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Beware, Like Others I Received A Letter Stated I H
Beware, like others i received a letter stated I had been approved for a Loan, (strange since I have never applied for one), just call this number prime rate number obviously. If anyone calls it they will be charged £54.00 As it was the only number on letter I called the FCA for advice. They gave me an e-mail address for the Company and explained they have to disclose where they got my information from. I did this, and Brightskyloans e-mailed back saying they got the information from a Company called Future Finance, so I e-mailed them, they replied very quickly stated they do not have any records at all in my name so would not have passed on any information, so obviously Brightskyloans were lying. I have contacted them again telling them this and that I will be contacting the Financial Ombudsman with all the information as they are breaking the FCA Codes of Conduct. Looking up the name on the e-mail from this Company, the same person who used to run Welcome Loans and was taking to court for scheming people and is unable to hold a Directorship with any Company for some years. It is pretty obvious the person running the show at Brightskyloans must have some connection to him, otherwise why would the FCA have his e-mail registered to Brightskyloans contact details. STAY CLEAR REPORT TO FCA AND FINANCIAL OMBUDSMAN after contacting information.
i reported both these companies to FCA and Financail Ombudsman, sending all the correspondence and e-mails. However, because Future Finance deny any knowledge, nothing is being done. I even had an e-mail from Future Finance stating they buy information but because they stated to Ombudsman that the person didn't work for them (total lies), no further action was taken. Just to everyone do not give these people the time of day, my story is a replica. Don't waste your time with the Ombudsman, as I say they take Financial Futures word for it. I wasted time, paper money raising a case.
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Try [email protected], who is one of the officers, not listed as a Director and if you google his name you were have an awakening. I didn't apply for any loan credit card or guarantor for any other person, yet they had all my personal details, very worrying.
I tried emailing Brightsky Loans but said this email has been permanently removed /blocked and unable to deliver my messages
If you could send me the email address you used that would be great. Because I'm in the same situation as you
Applied for a loan and never received it
Speed of Application
Customer Service
Value For Money
Keep Away
I got a text of them last week saying I have been approved for a loan and paper work would arrive shortly, paper work came this morning I looked at it and was realy surprized as I have never applied fir a loan from them but they had my name age, dob, email address mobile number home address how? Also all the way through the letter it kept saying ting Thu number fir 15 minutes do not put phone down untill its finished and the cost £54, who in the correct mind. Would do this? I understand ppl need loans as I have had them in the past and on none of the paper work from other loan company's has it EVER said stay on phone for 15 minutes and give you the cost of £54 plus how can they give you the money when they don't ask fir bank details? IT'S A scheme ppl please keep well away they just want your Money, and are not gong to help you they prey on ppl who need a loan when you carnt get one anywhere else I know as I've been there
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Beware
I received this letter today saying I was excepted for a loan. I did not apply for, it dose not say that the call will cost you £54.00 for 15 min,
Where did they get my mobile number and email address from.
I am going to report them
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Speed of Application
Customer Service
Value For Money
Beware This Company, They Send You A Letter Saying
Beware this company, they send you a letter saying you have been approved a loan even when you haven't asked for one, and they get you to call a number which takes up to 15 minutes going through terms ect. Only to trick you for premium rates of £25 plus for the calls .
REPORT THEM TO WATCHDOG
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Dishonest
Received a text claiming my loan application had been approved and to expect paper work in the post. I haven't applied and don't want a loan, so went on their website for a customer service number, as I'm worried someone else has been posing as me and applied. The freephone number shown is bogus! And the premium rate is a complete rip off! This company is dishonest and should be closed down. I'm reporting them to trading standards.
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Speed of Application
Customer Service
Value For Money
Upsetting
Got letter. Rang. Cost me £54. Tried to cancell n get money back only to be told by answer message that it wasn't bright sky BUT all numbers are the same. It's a fiddle, DON'T RING THEM. I went without food for a week just to pay my phone bill. Very upsetting n I felt such a fool.
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Speed of Application
Customer Service
Value For Money
!!!! Misleading, Untrusted
Husband applied for a loan back in January and was approved,he then received a letter, made the call as advised in a letter, and we're still waiting for the payment to hit our account!!! Joke
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus
Speed of Application
Customer Service
Value For Money
Good For Loans
Good evening. I like everything about sky. Loans games and on TVs. I hope there give me a good loans . Thanks
Q&A
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company.
If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry.
I can't put links on this forum but it should be self-explanatory.
Kind Regards
PhonePay Plu
Why can you not get in contact with Bright Sky Loans? They have no phone numbers or email address that you can get in contact with to claim your £54 phone application back on.
Hi, commiserations re Bright Sky Loans: £54 now? I lost £33, so they're obviously getting ambitious. I've been there, done that, didn't even get the t-shirt! I tried writing several times nine months ago to their supposed address, but no reply. I've reported them to the Metropolitan Police fraud division, who supposedly passed my details and complaint to the Glasgow Police; no response. I've written to Glasgow Trading Standards - not within their jurisdiction!? Next my MP, who promised to raise the matter with the Financial Conduct Authority - the company are surely in breach of their licence? You may like to follow a similar recourse. Don't know what else I can do. Anyway good luck in your (hopefully fruitful) endeavours
I still have not been rang about my loan application? What should I do?
It cost me £28 to ring and still haven't had a call back. How do I get a refund?
I applied for a loan with Bright Sky. I received the letter and following the completion of the phone call I am still awaiting the call back. How long does it usually take? I made the phone call on Monday.
Got a letter saying to ring about my loan and that I have been approved for a loan. Is this letter turn full as a single mum of 3 £27 is a lot of money to be told no for a loan. Can anyone help please?
I would avoid this company at all costs. I had a letter too, rang up and completed the 15 min phone call. That's the last I heard. The emails to customer services come back undelivered and there is no point ringing them either it's all recorded messages. Have requested a refund of my phone charges 8 times but got nothing. Have now written to Trading Standards. You will end up with no loan and £25 added to your phone bill.
Does anyone know when will I receive my loan?
Could someone please tell me how long it takes for this company to get back to you? Thanks
I called this company last Thursday and have heard nothing back. Does anybody know how long the process takes?
I received a message saying that I been accepted. That documents would be posted but nothing about when I will receive the funds. Is this legit?