Aim4agreatquote.com www.aim4agreatquote.com

Avoid- not heard from them for over 4 years no emaols or paperwork. Kept renewing automatically so i cancelled my direct debit. Was phoned today saying they renewed it on the 24th April so would charge me £167 cancellation fee my insurance only cost a little more for the whole year.he then told me its within 14 days so would charge me £119 instead i refused so he said theyd pass it onto debt agency who would charge me 40% on top. He Was very rude on the phone. Told me id be charged regardless .

Disgusting service. After initially receiving what looked like a 'good deal' it soon became apparent why. They employ minimum staff who are poorly trained to complete tasks effectively. After deciding to take my policy out elsewhere, i phoned to cancel my policy in good time. Despite emailing and phoning to confirm the cancellation, they didn't seem to have any records. As a consequence they saw fit to try billing me for their incompetence to the tune of £181 for what they claim is two days insurance!!! I now have the job of paying for phone records and gathering IT evidence to support my argument. What a complete waste of time! Avoid them at all costs!

After being a long standing customer, over 15 years with my car insurance, the company cancelled my insurance via letter in February of this year. I insured my self with another company. The next thing I know they wanted cancellation money for the policy they cancelled. I pointed out that they had cancelled the policy, and therefore they should not be charging me. After I put this into the hands of solicitor, they waived charges and sent out my NCD certificate.

Last week, six months later on the 6th August, I received a letter asking me for £26; they did not state what they were charging me £26 for!!!. They said they had sent me several correspondences, none that I have received for the said amount. If I don't pay they will put it into the hands of a debt collection agency. Despite numerous phone calls, they still haven't resolved anything. Appalling.

I would never use this company! Never sent documents out despite contacting them twice for documents. Charged me astronomical cancellation fees when I took a policy out with someone else. The costumer services are rude and unhelpful and the manager is a nasty and arrogant. I've never dealt with such bad costumer services and the way the manager spoke to me was totally unprofessional. Do not use!!!

In my opinion the company provides poor service and represents poor value for money. I would not recommend purchasing insurance through this company.

Absolutely terrible service. Staff were extremely rude and unhelpful. Avoid this service at all costs. They backtracked on the no claims discount I was originally issued and I had to spend hours myself searching for all the info. DO NOT USE

Received a garbled phone call from one of their employees on a Sunday afternoon telling me my house insurance policy was suspect and would need to be cancelled. The female on the phone promised to phone back within an hour with another quote but never did.

An absolutely atrocious service. Avoid.

I applied for contents insurance with this company in December 2012. It is alleged that I made a mistake in my initial application. I noticed that the details weren't correct when they sent me the written copy of the policy. As it was in the 14 days 'cooling off' period I rang them to explain the error and to ask them to correct it. They rang me an hour later to say that because of the hangers that we're required they could no longer offer me this policy and so I would have to cancel - and charge me an £85 fee! After many email and telephone conversations they refused to reduce the amount.

I asked the Ombudsman to intervene and Deeside have now refunded me £45. Don't put up with astronomical admin charges or poor service from this terribly unprofessional company. Take action.

Very expenssive, wanted to charge me I think 60 pounds to change my address, when I wanted to let them know I was not interested in renewing: ignored my emails. Have tried 5 times using 3 different email addresses.

Avoid, avoid, avoid!!!

Having renewed our house insurance last December at what we thought was a good price we received an E-mail stating that the bank refused payment, which was total rubbish, then another confirming that it had in fact gone through and they had taken out funds from our account. Got on with life...yesterday January's bank statement arrived and noticed the money had been returned to our account, on phoning the company it turns out that the initial offer was just to draw us in, which should be total illegal. We had no explanation as to why they cancelled it but of course they could give us another quote for more money. Not only did this company give out a quote they counldn't uphold they left us total uninsured for 5 weeks without informing us. AVOID at all cost.