Trupanion Pet Health Insurance

I chose Trupanion above several seemingly equally worthy options for my two new 9-month-old puppies. Two months into their coverage period, both developed cases of intestinal distress. They had earlier experienced a similar--but different--issue due to changing their dog food, but this most recent issue was unrelated. However, based on the vet record of a prior intestinal disturbance, Trupanion declined the coverage due to what it concluded to be a "preexisting condition." I guess dogs are not expected to have more than one case of diarrhea during their life spans. If they do, they must have some sort of preexisting condition. My best advice is to avoid this company at all costs. They want your money, but they have no interest in providing coverage for your pet. I realize that others are contributing exactly opposite opinions of the company, and these are the same evaluations that led me to select Trupanion to begin with. I'm just stating my true experience with the company. You be your own judge. The company won't get another dime of my money, however.

Thought this was a good company liked my pet insurance but after a really rude rep ill be getting my insurance else where.

our pet just had a surgery on her leg, and trupanion didnt respond to our customer service calls or emails. Switching to another company now.

Trupanion are LIARS!! They say that " your premiums won't increse due to your pet aging" but even though I have been a customer since 2005 they increased my premium from one month to another after my dog turned 8 years old.

My premium was $36/ month in 2005 when I enrolled and by 2010 they've increased to $50/month which I thought it's reasonable due to inflation.

In 2011 my premiums increased by 50% from $50/month to $79/month so I cancelled my policy which was a great thing because now I am with pet care and my premium is $36/ month

Don' t overpay for insurance and don't believe Trupanion when they say your premiums won't increase due to pet aging

I really regret being their customer for over 5 years