
Markel Direct - www.markeluk.com
Customer Service
Value For Money
Markel Direct - www.markeluk.com
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User Reviews
Customer Service
Value For Money
Fast Friendly & Efficient....oh Yes And Very Reasonable.
Very efficient & friendly staff knowledgeable and helpful. Very reasonable for cover I saved £50 on last years like for like quote. Will certainly recommend to others. Thanks for great service
No Personal Info - No Quote
Absolutely no price guidance until you give away far too much information.
Customer Service
Value For Money
Fantastic Service
I used the simple online quote facility, but had a query on the exact desciption of my occupation so after receiving the quote email contacted the underwriter. He came back straight away with a solution to the policy and it then only took another 5 minutes to take the cover out. Excellent service combined with a personal contact that left me feeling sure the policy was what I wanted and needed.
Customer Service
Value For Money
Recommended !
great service , recommended . easy to use and instant cover , wow , brilliant
Does Not Cover Any Manufacturing Industry
This a huge problem in this country. It is very difficult to find an insurance company that even bothers to entertain the idea of insuring even a light manufacturing company (mainly software). It is really is ridiculous - the guy on the phone just laughed at me as we manufacture a simple electronic product.
Hello,
My name is Steve and I work for Markel. First of all, thank you for taking the time to feedback on your experience with us.
I’m sorry we couldn’t help on this occasion – unfortunately we don’t currently offer a policy that is suitable for manufacturing activities.
I would also like to apologise if we came across as being unhelpful when you asked for a quote – this certainly wasn’t intended. Unfortunately I don’t have an email address/telephone number to contact you, however, I would suggest speaking to an insurance broker who should be able to help you find cover. There is a search function available at biba which will display a list of brokers in your area.
I hope this helps but if you have any further queries please let me know.
Steve Garbutt
Customer service manager
Excellent Value
Very good value for money and useful to be able to get relatively low levels of cover. Easy to use website and staff helpful too. Cheaper to go direct rather than through a broker and good to be able to pay by instalments at no extra charge.
Value For Money
Quick And Painless!
The online quotation process was simple and quick and provided me with a very competitive quote for my business insurance which I then chose to take out. The application process was just as quick and painless and documents were emailed to me quickly. I have been really happy with the whole service received and would recommend you to a friend if they also needed business insurance.
Customer Service
Value For Money
Friendly, Quick And Simple...perfect For Money And Service
Hi Everyone
I am about to Start my dance lesson around London,
So I asked at few friends any suggestions, as soon I had three Insurance Company numbers I phoned them up,
(one of my friend got it for 4 years, and really happy about it)
I phoned one company (no name) after Markel direct and another one,
As soon as he answered I felt " Yes I like this one"...he was so friendly and nice, clear, simple...everything I needed to know!
all the others started with silly questions and at the moment I told them that was just for an information they all answered me quite badly except him...
infect turned out that was as well the cheaper one for the same service.
So I Called him back and in one second he explained once again the most important information, after two minutes sent me everything by email and absolutely no Stress...
Loved it...
and so happy I choose it!
So do it too!!!
trust me,
No Regrets
Luigi
Customer Service
Value For Money
Affordable Insurance Ideal For Smes
I just set up a new business providing both training and consultancy services. I thought it would be difficult and expensive to combine the two areas of my work into one policy. However, I was pleasantly surprised at how easy it was to get a quote and to revise it as many times as I wanted before purchasing the policy. The website was easy to navigate and the opportunity to spread payments over 10 months interest free also helps to make the budget go further. Having obtained a few quotes via online comparison sites I know I got a great deal!
Customer Service
Value For Money
Great Service For Student Teachers
It's difficult to get insurance which covers you for yoga and dance when you are studying. I teach and study at the same time. Most companies will only insure you once you are fully qualified - relying onyour tutors insurance to cover you. Markel have insured me at a hugely competitive premium so that i can start teaching right away, whilst i am still studying. Their customer service was excellent - and after taing my details i was able to pay over the phone and Ireceived my details within two minutes via email. Insured immediately. A very happy customer. Thanks.
Q&A
Has anyone made a claim against a markel policy and if so how was it handled/settled?