Sky Credit Card

Sky Credit Card

User reviews
2.3

Customer Service

2.7

Value For Money

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Sky Credit Card

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Sky Credit Card
1.75 34 user reviews
53%
46%
315%
26%
19%
021%
2.3

Customer Service

2.7

Value For Money

User Reviews

Guest
1

Customer Service

3

Value For Money

Very Poor Customer Service - Obviously Once They'v

Very poor customer service - obviously once they've got you to sign up they lose interest - constantly fluctuating rates and limits - sucession of standard template responses to enquiries.

Sky Credit Card Card have some way to go to meet the Customer Relations standards expected and the product doesn't offer any significant benefits over other providers.

Could not recommend at all.

Guest
1

Customer Service

1

Value For Money

I Used To Be A Customer Of Barclays Years Ago And

I used to be a customer of Barclays years ago and left because of bad customer service. Thinking things might be different I applied for the SkyCard. Things worked well for a period and then in April 2008 things started to go wrong with the direct debit. They would collect random amounts of money and apply late fees. I would ring every month and complain; they would refund the late fees. Eventually I ended up writing to the MDs of Barclaycard and Sky saying how bad things were. The account was closed and re-opened. The same week the new card arrived, I received the letter telling me they were closing the scheme!! Barclays has got to be the worst bank in Britain and will not be having any more of my business in the future!

Guest
5

Customer Service

5

Value For Money

I Think The Skycard Is Great. I Pay The Balance O

I think the skycard is great. I pay the balance off every month and have used the points to reduce my sky bill. I am really sorry that it is being withdrawn. The other reviews complain about sky, but don't forget that the card is run by barclays. I have found barclaycard to be extremely sneeky and disloyal so why should they treat the skycard customers any different. If you are with BT then their credit card is also great - points go towards paying off your phone bill.

itshimthere

I Called Sky 2day Ive Been A Dish Owner Since

i called sky 2day

ive been a dish owner since 1987 when the test dishes were in

ive had the card since day 1

i moved+they sent 4 bills 2 old address-no chance 2 get them as 000s of miles away

hundreds added 2 bill+now they are goin out of business+left me in the lurch

they are not stopping-they have been forced 2 stop the money sky has hass all been poured into the hd revolution that has flopped big time.

i now cant sell or buy on ebay+can only get a dongle as i dont have a cred card no more-no alternative-tho my card is valid til 2011

angela wishart
2

Customer Service

2

Value For Money

I Have Never Had Any Problems With Sky Credit Card

I have never had any problems with Sky Credit Card, however,this morning through the post I received a letter saying that barclays and sky have decided to stop the skycard, I dont know what this means since I have a high balance on it because a couple of months ago I was offered a 4.9% balance transfer deal for the life of the balance which I took them up on and transfered a few balances

grahamolly
5

Customer Service

2

Value For Money

If You Dont Use Your Sky Credit Card For A Month ,

if you dont use your Sky credit card for a month ,there will reduce your limit from 2,500 to 250.00 this is so bad ,there only told me by letter today and already applied it ,so dont be caught out ,you cant even get a flight for that .

Guest
0

Customer Service

1

Value For Money

Sky For No Real Reason At All Decided To Reduce My

Sky for no real reason at all decided to reduce my Credit limit down, i have a 100% track record and they wrote me some rubish letter. I challenged them on this not that i wanted the Credit Limit they had originaly set but they claimed they were acting as a responsible company. I explained to them in my reply that if they were a resonsible Credit Card company then they should have not gone around giving people massive Credit limits in the first instance. Thay have got to be one of the worst operators around, customer service is rubish and there point system does not allow you to use outside ther over priced poor Sky products currently being operated. Very poor

skycreditcardareuseless
1

Value For Money

Sky Credit Card Are Useless! I Redeemed Points Eve

sky credit card are useless! I redeemed points every month from my sky credit card onto my sky tv bill. sky failed to reduce my sky tv bill 4 times (yes, 4) over a period of only eight months. When I phoned sky credit card they always said they would investigate and phone me back....they lie....they never phone you back. I phoned today and was told that I should have lodged a missing sky points request earlier than I did (I lodged the request 76 days after I redeemed the points) This is obviously an excuse to get out of paying. "Fine", I said, "send me in writing a letter that says I'm time barred from claiming my points"....guess what, they wouldn't do that! "ok", I said, (for future reference) let me know how many days I have before I'm time barred"....and guess what, they wouldn't do that either!

Guest

I Have Been A Good Customer Of Sky Card For 4 Year

i have been a good customer of sky card for 4 years built up a good credit limit .pay all my payments on time or early paid the balance off i few times also.recently paid off complete balance and decide to close account. Had 30 days to change mind .keepted card in end and did not use any money on it as i was going on holiday .went to buy tickets and found my limit was to reduced to £250 tried to get some sense out of customer services .they were absoluly usless i would like to tell anyone how is thinking of getting a sky card .to seriously try other credit cards first.

Guest
2

Value For Money

I Always Pay The Full Balance Off My Sky Credit Ca

I always pay the full balance off my Sky Credit card every month however this month their payment facility was broken and it was several days after the due date before I paid my balance. I phoned Sky to see if they would waive the interest as it was their fault but I ended up speaking to a difficult customer service person. She refused to allow me to speak with a manager.

One would think that the banks would be trying to present a better face after the mess they got us into but no, just more of the same. I have written to Skycard to complain but I know what the reply will be so in a couple of weeks I will complain to the FSA, unfortunately I don't hold out much hope.

I spend between £500 and £1000 a month on my card so although I will lose my sky points by closing the account they will lose much more. Their problem, I can get another reward card they have lost a customer.

Only good point is you earn Points towards Sky TV

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