Big Green Book www.biggreenbook.com

Big Green Book www.biggreenbook.com

User reviews
1

Customer Service

4.3

Ease of Navigation

3

Quality of food

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Big Green Book www.biggreenbook.com

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Big Green Book www.biggreenbook.com
1.38 29 user reviews
57%
43%
30%
20%
190%
1

Customer Service

4.3

Ease of Navigation

3

Quality of food

1

Quality of service

2.0

Value For Money

User Reviews

GPTS
1

Value For Money

Utterly Useless - Do Not Give Them Any Money!

I parted with over £500 to advertise with The Big Green Book two years ago. I have not received a single lead from them. The following year I was asked if I wanted to try again for just £50 with a MONEY BACK GUARANTEE if there were no lead. Guess what... NO LEADS! Now I am emailing their FD to get my money back and... Ooh it's gone awfully quiet.

It's only £50 but I am determined to get it back and to be as big a thorn in their side as possible.

THIS COMPANY ARE AN UTTER DISGRACE!

:: A V O I D ::

Ahdrawing
1

Value For Money

Tricked And Mis Sold 'keep Away'

I received a phone call out of the blue from their very clever and devious sales person who told me that the professional body I belong to has given them my number and that they were supporters of their company. I was a new company starting up and needed any work I could get therefore I was talked into taking their cheapest package, and was told that I would get my money back if I didn't get any referrals after 12 months.

A day or so after being sold the advertising I received an email from my professional body stating that 'The Big Green Book' have been contacting their members and they are not supported by them.

I have sent numerous email to them requesting a refund as I did not get any referrals, but as to date have had no contact from them. I feel that I will have to put this down to experience as I feel that it will be a waste of time pursuing it further. I will not fall for the same sales pitch again.

acegooner66

Reporting To Oft & Trading Standards

I WAS APPROACHED BY PHONE AND AGREED TO ADVERTISE AND ON THE BASIS THAT MY ADDITIONAL £99 [FOR PREFERENTIAL REFERRALS] WOULD BE REFUNDED AFTER THE 12 MONTHS IF I HAD NOT RECEIVED AN ENQUIRY. THE 12 MONTHS ENDED JUNE 2014 AND DESPITE NUMEROUS EMAILS CONFIRMING THAT MY REFUND WOULD BE SORTED DURING THE NEXT DIRECTORS MEETING, I AM STILL WAITING! I HAVE EVEN THREATENED SMALL CLAIMS COURT WITH NO RESPONSE AND SO NOW WILL BE REPORTING THEM TO THE OFT & TRADING STANDARDS. I PAID TO BE THE NO. 1 BOOKKEEPER IN MY AREA AND WAS PROMISED ALL BOOKKEEPING AND PAYROLL REFERRALS, I DIDN'T RECEIVE ANY OR EVEN A PHONE CALL TO DISCUSS WHY THERE WERE NO REFERRALS. AVOID THEM LIKE THE PLAGUE!!

2
acegooner66

I have since received full refund, when I informed them I was going to report them. You need to badger them with emails, keep all copies you send and receive and only give them a max of 5 working days to receive your refund. I sent the emails to all personnel that are listed under their contact us page. Approx 9 different email addresses including directors and sales staff, so that everyone knew what was going on? Good luck. :-)

GPTS

I have the exact same issue. Paid to be no.1 Tree Surgeon. Trading Standards it is then.

Grrrrrrr!!!!!

annette3
1

Value For Money

Stay Clear

I would not recommend anyone/company to have anything to do with this company. Two years I was a member spending £1500 which for my small company is a large amount and got nothing but promises. Promises that were not kept. It says below think about what you like and didn't like, well I can think of loads I didn't like and not a thing I liked. save your money

Guest
1

Value For Money

Absolutely Rubbish

Do not touch them with a barge pole as it will not get you anywhere

They should not be allowed to get away with it and there should be a law in place to deal with them and similar companies

Jackfac51
1

Value For Money

Avoid !

I have been receiving calls the last few weeks from Big Green Book wanting to promote my company for the second year and they wanted me to make a 'donation' every time they called and got a colleague who has my phone on him at most times they would just say they are a possible client to get him to give me the phone and when he said I'm busy the would abruptly hang up and be rude of which was not professional in anyway that would instil confidence in me. After reading these reviews I decided not to go with them and realised in the last year I haven't got a single customer from what I can recall and upon telling the 'sales person' this he just hung the phone up without uttering a word didn't even fight his corner so in my eyes it hey are not a company worth investing any more or time in !

Drombo
1

Value For Money

Big Green Scam

Yes they do trade shows - little ones judging from the photos I've seen. Yes they will put your leaflets on their stand - it adds to an air of legitimacy to their business.

The man at the Helm says of himself, 'I am a motivator first and a salesman second'. So where does being a salesman fit into an ethical green business? Well, reading the reviews here will tell you all you need to know. This is all about sales. The underlying product is meritless. The projects from councils and large businesses they use as examples are spurious. If you get any worthwhile business from the money you hand over, you'll be pretty lucky I imagine.

Do yourself a favour - AVOID!

moleatwork

Appalling!

Local Business Member - Counselling Service

Initially the sales talk sounded convincing. I was promised at least 2 new counselling clients a week. He said he had a list waiting with people looking for counselling in my area. I paid extra for a banner, which was pathetic in quality and now well positioned on my profile. i received logging in details that didn't work and still don't work but I have given up trying. No reply to my emails. .

7 months have gone by and nothing has happened. Apparently, they only pass on your name and leave it to the person to contact you. That was not what I was told. However, that in 7 months I did not get one enquiry while i am well known in the area and never short of clients, seems very unlikely. I would like to know how many people and their details, were given my contact number or email address.

Emails sent out to the BGB do not get answered. I have asked around and discovered that not one counsellor contacted by me ever had a client from the BGB. One of my colleagues was threatened with legal action if he dared to contact others or complained to BACP (British Association for Counsellors and Psychotherapists). We are now getting a group together to do more research in case false selling has taken place and take it from there. We were also promised that if no clients came forward, we would get refunded. Be aware that they keep your card details. I have asked for them to be removed but I am still waiting for a reply.

1
Drombo

They tell you that they are legally obliged to keep your credit card details! Since when was that a legal requirement!

wayne123450
1

Value For Money

Avoid

they promised me up to 300 job a month with local government as all government had to use them what a load of rubbish well i got tricked by they misleading salesman so i canceled my membership only to find out that you cant cancel and must pay for 12 months as i had paid one half on the day i canceled my card with the bank to prevent them from taking more money now i am getting letters from collectors talking about court action so i have put it to them that they misold me a contract and would see them in court before i pay any more money to them under distant selling act and the supply of goods and services act 1982 you have a right to cancel and get a refund we all should get together and close these sites down

1
Drombo

I can second this. The utter bull they feed you is shameless.

biggreencrooks
1

Value For Money

Biggreenbook.com Warning - Do Not Give Them Your Money

Do not give the biggreenbook.com your bank details; they asked me for a pound donation and a year later I got a letter from the debt collectors asking for nearly £300 for nothing; and they are ringing me up all the time; I've had nothing from thebiggreenbook.com but they want to take my money; i'm very poor, I don't even have that much money. They rang me illegally cold calling, I'm registered with the TPS so they should be fined for that. I GOT NOTHING FROM THEM BUT DEBT COLLECTORS. Give them a pound and they send the debt collectors to try and take hundreds of pounds from you. They didn't even contact me to say I owed money.

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