No Help whatsoever

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zsMeredith96's review of Quingo Mobility Scooters -


“No Help whatsoever”

Written on: 27/07/2020 by zsMeredith96 (1 review written)

I had to think long and hard before writing this review as I don’t like to give anyone any bad feedback, but the customer service team and the Main Manager Spoke to myself and another family member with no compassion after telling them we had lost our Uncle 1 month after purchasing the Quingo Scooter, we respect they can’t take the scooter back, but some advice and help was all we asked for, to be shouted at over the phone and not been able to have a word in edgeways Was very difficult for us after losing our Uncle, I hope one day your never in our shoes and you have to encounter such awful customer service, I would never advise anyone to buy a Quingo as no other scooter company has any good feedback relating to these products, no one will buy the scooter and we paid over £5000 as he had all the added extras to go with it, now we are trying to get at least £1000 to help with funds for the funeral, moral of this story is don’t touch a Quingo scooter and I hope someone will send the whole team to learn Customer Service skills. You have let your company down and the family of our Uncle. Disgusting behaviour. Also for anyone who does but this product be warned you won’t be able to sell it on.

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