
UnlockOnline.Com - www.unlockonline.com
Customer Service
Value For Money
UnlockOnline.Com - www.unlockonline.com
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User Reviews
Customer Service
Value For Money
Do Not Expect Any Service
They sent me an unlock code that didn't work. Trying to contact customer service is pointless. They just take your money and run.
Customer Service
Value For Money
Spammers Whith Very Bad Manners
They flood your email with SPAM, if you try to say them to stop SPAMMING and ask where did they grab your email from they insult you.
I think this is not a professional service when somebody insults you for asking to stop SPAM.
Customer Service
Value For Money
No Communication After Payment
I have paid money to them online but I didnt receive any confirmation. I have even raised ticket in their support center even after that not even a single email response from them. I dont know whether I will receive my code or not. If I didnt receive code then I need to raise a complaint to paypal.
Customer Service
Value For Money
Poor Customer Service
My order was placed with them for 7 days and yet I have not received any information from them about delivering code to unlock my phone. I have sent them an email to ask about an update and I still have not heard from them. My only communication from them is that they received my money. I am so upset right now.
Not Receiving Codes And No Response
i placed the order 3 weeks ago.i still didnt receive the codes.they keep on skipping the date.no response to mails and also by their ticket/form system yet no response.i dont no how to get my refund
I am in the same position as you. It has been 4 weeks now since submitting my payment and I have not received my code.
Customer Service
Value For Money
No Code But Swift Refund
Sent off for a code and waited 2 weeks before emailing to ask where it was. Instead of them offering the code they just sent a full refund right away, yet still didn't reply to the email explaining why the code wasn't sent.
It seems they do a 50/50 of process codes and any slightly more difficult codes they ignore unless you dispute with them.
Customer Service
Value For Money
No Customer Support
If your code doesn't work, the only way to get a response seems to be via payPal dispute. These guys don't respond to emails. On the plus side, they did refund my payment via PayPal after 6 days but I was left in limbo for a week not knowing whether I'd ever hear anythng from them.
I'm have the same problem, no contact from them concerning a refund.
Customer Service
Value For Money
Dont Buy Them
NO CUSTOMER SERVICE AT ALL. ALL THE CUSTOMER INQUIRES ARE IGNORED,THE CODE THEY SENT DOESN'T WORK.
Customer Service
Value For Money
Worst Customer Service
I waited for my unlock code for like two weeks, I finally received it but didn't work! I emailed them telling about what happened, yet didn't received any response from them. I payed it in order to unlock my phone, not to test my patience! Worst customer service ever!
Customer Service
Value For Money
No Customer Service
There's no customer service, as many have reported here. Their forms don't work, nobody even reads them.
I had sent a wrong IMEI and asked at customer service. I tried their site form and also emailing them. I've been ignored since then.
I'll be opening a paypal dispute like many have done here.
Be careful with this seller.
I have the same problem unlock code not worked sent email request refund no answer from them.
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