UnlockOnline.Com Reviews - www.unlockonline.com
?
Ask our helpful community of experts about this product or company
UnlockOnline.Com - www.unlockonline.com - Ask a question now
UnlockOnline.Com - www.unlockonline.com - Ask a question now
Media Gallery for UnlockOnline.Com - www.unlockonline.com
Refine your search
Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
“Do not expect any service”
Written on: 09/12/2016 by Eric0073 (1 review written)
They sent me an unlock code that didn't work. Trying to contact customer service is pointless. They just take your money and run… Read Full Review
Was this review helpful?
0
0
“SPAMMERS whith very bad manners”
Written on: 22/08/2015 by Noble1969 (1 review written)
They flood your email with SPAM, if you try to say them to stop SPAMMING and ask where did they grab your email from they insult you. I think this is not a professional service when somebody insults you for asking to stop SPAM… Read Full Review
Was this review helpful?
0
0
“No Communication after payment”
Written on: 12/08/2015 by Lamonto428 (1 review written)
I have paid money to them online but I didnt receive any confirmation. I have even raised ticket in their support center even after that not even a single email response from them. I dont know whether I will receive my code or not. If I didnt receive code then I need to raise a complaint to paypal… Read Full Review
Was this review helpful?
0
0
“Poor customer service”
Written on: 09/08/2015 by Beachal180 (1 review written)
My order was placed with them for 7 days and yet I have not received any information from them about delivering code to unlock my phone. I have sent them an email to ask about an update and I still have not heard from them. My only communication from them is that they received my money. I am so upset right now… Read Full Review
Was this review helpful?
0
0
“not receiving codes and no response”
Written on: 28/05/2015 by premkumar.k (1 review written)
i placed the order 3 weeks ago.i still didnt receive the codes.they keep on skipping the date.no response to mails and also by their ticket/form system yet no response.i dont no how to get my refund… Read Full Review
Was this review helpful?
0
0
Read 1 Comment
“No code but swift refund”
Written on: 04/01/2015
Sent off for a code and waited 2 weeks before emailing to ask where it was. Instead of them offering the code they just sent a full refund right away, yet still didn't reply to the email explaining why the code wasn't sent. It seems they do a 50/50 of process codes and any slightly more difficult codes they ignore unless you dispute with them… Read Full Review
Was this review helpful?
0
0
“no customer support ”
Written on: 09/12/2014
If your code doesn't work, the only way to get a response seems to be via payPal dispute. These guys don't respond to emails. On the plus side, they did refund my payment via PayPal after 6 days but I was left in limbo for a week not knowing whether I'd ever hear anythng from them… Read Full Review
2Trac's Comment
Written on: 07/03/2015
I'm have the same problem, no contact from them concerning a refund.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“DONT BUY THEM”
Written on: 30/11/2014 by 477Holden (1 review written)
NO CUSTOMER SERVICE AT ALL. ALL THE CUSTOMER INQUIRES ARE IGNORED,THE CODE THEY SENT DOESN'T WORK… Read Full Review
Was this review helpful?
0
0
“worst Customer service”
Written on: 31/10/2014 by AmarisHerndon58 (1 review written)
I waited for my unlock code for like two weeks, I finally received it but didn't work! I emailed them telling about what happened, yet didn't received any response from them. I payed it in order to unlock my phone, not to test my patience! Worst customer service ever!… Read Full Review
Was this review helpful?
0
0
“No customer service”
Written on: 27/10/2014 by ercliou (1 review written)
There's no customer service, as many have reported here. Their forms don't work, nobody even reads them. I had sent a wrong IMEI and asked at customer service. I tried their site form and also emailing them. I've been ignored since then. I'll be opening a paypal dispute like many have done here. Be careful with this seller… Read Full Review
2Trac's Response to ercliou's Review
Written on: 07/03/2015
I have the same problem unlock code not worked sent email request refund no answer from them.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Took an hour but worked ok”
Written on: 08/10/2014 by cccmikey (1 review written)
Found out that HTC Desire 300 detects Aldi SIM as not Telstra, and had to unlock. Took an hour for the code to arrive, then all was well… Read Full Review
Was this review helpful?
0
0
“Amazing services vs low cost”
Written on: 01/10/2014 by halbehairy (1 review written)
They are very professional, proactive, and online. in few minutes they send the unlocking pin and the phone working great. I've rechecked for this PIN and I find it very true and it is the permanent one. So, I have to give them very big THANKS… Read Full Review
Was this review helpful?
0
0
“Achieving the impossible!!”
Written on: 19/09/2014 by leedsrgaskell (1 review written)
After trying a cheaper alternative and being told after 48 hours that my phone was unlockable, I found unlockonline.com using Google. The process of generating and paying for the service was straight forward and to my surprise my unlock code was with me in less than 30 minutes. I'd ordered even knowing that my phone was potentially unlockable based on their clear money back guarantee. The code worked first time and all in all the process took 45minutes start to finish I'd certainly recommend… Read Full Review
Was this review helpful?
0
0
“The code number provided didn't work, and is imposible...”
Written on: 27/05/2014 by nacosta (1 review written)
The code number provided didn't work, and is imposible to get in touch with them, they don't respond to any support ticket or email i have send and is imposible to make you refound… Read Full Review
Unlockonline.com's Response to nacosta's Review
Written on: 30/05/2014
Dear nacosta,
We had some issues with our support ticketing system so we lost some part of our DB.
Please forward us your transaction ID and we will issue a refund for your transaction.
We apologize for any inconvenience caused.
Reply to this comment
Tanyajoseph's reply to Unlockonline.com's Comment
Written on: 11/06/2014
The stipulated time for sending the unock code after a purchase was made (according to your website) is 1 to 6 hours. I even received my Purchase Receipt via email immediately after payment was made.
Yet it has been 20 hours now and still no email with the unlock code.
Can you tell me what is the keep back?
Reply to this comment
Nacosta's reply to Unlockonline.com's Comment
Written on: 11/06/2014
Lairs Lairs, I have already contact you throw your pseudo support site, you never answer and i haven't been refund.
You are nothing but conmans.
Reply to this comment
Was this review helpful?
0
0
Read 3 Comments
“Absolutely Awful”
Written on: 15/05/2014
Refund promised by website in 24 hours if no code found. Since requesting the unlock I have heard NOTHING so I put in a PAYPAL claim and still I have heard NOTHING. AVOID LIKE THE PLAGUE ABSOLUTELY USELESS… Read Full Review
Unlockonline.com's Comment
Written on: 30/05/2014
Hello,
Our system is fully automatic. Some unlock codes may not be found in appropriate database due to various reason (old phones or recently released phones.
Our system may try alternative services to be able to obtain unlock codes so it may take additional time (up to 2 to 3 days depending on the service).
We generally issue a refund in 3 days max if an unlock code is not found.
You may forward us your transaction ID and we will issue full refund for your transaction.
We apologize for any inconvenience caused.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“I ordered an unlock code from their website and used...”
Written on: 11/05/2014 by Mikead1 (1 review written)
I ordered an unlock code from their website and used PayPal to pay at 11pm on a Sunday night. The unlock code arrived and worked first time, no issues. Phone tested and all done by half eleven. That's pretty good service I would say… Read Full Review
Was this review helpful?
0
0
“Fake, I haven't received codes, neither answers to my...”
Written on: 05/05/2014 by CristianPittman (1 review written)
Fake, I haven't received codes, neither answers to my emails… Read Full Review
Was this review helpful?
0
0
“No Codes, No response, Nothing.”
Written on: 08/04/2014 by AbbieCox (1 review written)
I bought a Samsung Galaxy Note 3 that was somehow locked. I paid for the codes on this site and its been 2days and no word. I'm still waiting and hoping for something. I already sent a mail to them vis their site and still have gotten to response from them whatsoever. I am hoping this is not a fraudulent site… Read Full Review
Besbosi's Comment
Written on: 11/07/2014
did you get the response or the unlock code?
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“No response from seller”
Written on: 14/03/2014 by 273Turner (1 review written)
It's been two days now but I still haven't received yet my code. Either way no response from the seller… Read Full Review
Unlockonline.com's Comment
Written on: 30/05/2014
Dear Turner,
Please provide us your transaction ID or IMEI number and we will issue a refund for your transaction.
We apologize for any inconvenience caused.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Sorted in minutes, unlocked my phone”
Written on: 18/02/2014
Tried another company GSM Liberty, no joy, used these guys and they have the code over to me within around 10 minutes, they rock!… Read Full Review
Was this review helpful?
0
0
overview
Share this page?
Top 5 Mobile Phone Unlocking Services
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by our community of reviewers
-
Onlineunlocks www.onlineunlocks.com
411 reviews read latest review
1.
-
Cell Unlocker, www.cellunlocker.net
10452 reviews read latest review
2.
-
Unlocks www.unlocks.co.uk
135 reviews read latest review
3.
-
Magic Unlock - www.magicunlock.com
927 reviews read latest review
4.
-
Safe Unlock Code - www.safeunlockcode.com
791 reviews read latest review
5.
Latest Reviews in Mobile Phone Unlocking Services
-
Codes2Unlock - www.codes2unlock.com
" They never respond to your emails after taking your money " Read More
-
Onlineunlocks www.onlineunlocks.com
" Great! " Read More
-
CellUnlockDepot www.cell-unlock-depot.com
" Not very clever " Read More
-
Unlocks www.unlocks.co.uk
" WOW, JUST WOW! " Read More
-
Cell Unlocker, www.cellunlocker.net
" 999% legit " Read More
Written by Jordanelliott
Latest items in Mobile Phone Unlocking Services
See Also...
-
Denon AH-C551
1 reviews
Maxgib's Response to premkumar.k's Review
Written on: 04/08/2015
I am in the same position as you. It has been 4 weeks now since submitting my payment and I have not received my code.