doctorSIM Unlocking Reviews - www.doctorsim.com

★★★★☆
4.5 / 5
90% of users recommend this
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  • Value For Money

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★★★★★

“Excellent!!! ”

Written on: 01/03/2018 by Bennettuz107 (1 review written)

Perfect service and work in time. Well done!!! Definitely will recommend to my friends… Read Full Review

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★★★★★

“Excellent service!!! IPhone 6 Plus AT&T ”

Written on: 25/02/2018

I tried with another company with standard service. They couldn’t unlock it. I tried with Doctorsim Premium Sevice that was cheaper than the other company. And they unlock the phone in 7 days. I am very satisfied with their service. You just have to be patient and wait for the email that is ready for unlock… Read Full Review

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★★★★★

“Unlock iPhone 5 from AT&T - U.S.A.”

Written on: 11/02/2018 by ENIKOME (1 review written)

They are the quickest i have ever used, they have a good costumer service… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 06/02/2018 by Bindlestiff51 (1 review written)

some of the worst customer service I've come across in 76 years. My bank shows two payments of $44.21 to DoctorSim. They can't find one! Attempts to connect with a human are a waste of time… Read Full Review

Doctorsim's Response to Bindlestiff51's Review

Written on: 06/02/2018

Hi,

Our customer support team has contacted you by email. Please check your inbox.

Best regards,
Anne

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Bindlestiff51's reply to Doctorsim's Comment

Written on: 07/02/2018

I'm still waiting for my refund. The money is out of my account immediately, but it takes days/weeks to get it back.

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Bindlestiff51's reply to Bindlestiff51's Comment

Written on: 08/02/2018

Finally got my refund, but have to wonder if it took a negative review to get their attention.

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Doctorsim's reply to Bindlestiff51's Comment

Written on: 09/02/2018

Hi,

We issue refunds immediately, unfortunately, the delay is due to the payment gateway and the banks.

Best regards,
Anne

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★★★★★

“Very pleased! ”

Written on: 31/01/2018 by Janiic (1 review written)

IPhone 7 plus 02 UK.Took about 4 days.I found that the doctor SIM was the cheapest for me,total 18.95£… Read Full Review

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★★★★★

“Exactly what you need,safe,fast and just plain works !”

Written on: 24/11/2017 by mgrogan86 (1 review written)

When i found out Cricket wouldn't unlock my phone until i'd been a costumer for six months i was at a loss,why would i want to stay with a carrier i don't really like just to get the phone i loved unlocked ? When i searched for an unlocking product,DoctorSim was first in my search results,had a ton of reviews and appeared legit off face value but when it comes to any online service i am always skeptical.I took a leap of faith and was pleasantly surprised to see i was going to get a black Friday… Read Full Review

Doctorsim's Response to mgrogan86's Review

Written on: 27/11/2017

Hi,

We really appreciate you taking the time to post such a great report of your positive experience at doctorSIM!

We are delighted to have been able to help you unlock your cell phone.

Best regards,
Stephanie

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★★★★★

“fast efficient and cheap”

Written on: 12/11/2017 by LindseyWilloughby (1 review written)

I made my unlock request sim for my iphone 6 Canadian network delait 3 days, but or 2 days my iphone was unlocked without worry, thank you for your service. to recommend . Nice to work with you doctorsSIM… Read Full Review

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★★★★★

“Ignore the cheap options....”

Written on: 17/10/2017 by Spider69 (1 review written)

Tried another cheap option first but a total waste of time. Don't bother with the £3.99 unlock websites they are just a rip off. Tried DoctorSim and had the response within the hour, constant updates. Code worked first time, very pleased. Can't rate highly enough, top service… Read Full Review

Doctorsim's Response to Spider69's Review

Written on: 18/10/2017

Hi,

Thanks for taking the time to write up a review of your positive experience with doctorSIM.

You are quite right, steer clear of websites offering free or very cheap unlocking codes. Not only do they not work, but can actually damage the phone.

Best regards,
Mike

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★★★★★

“HIGHLY RECOMMENDED”

Written on: 12/10/2017 by Bema96 (1 review written)

Fast and effective service.Another unlocking service told me that my Samsung phone could not be unlocked by IMEI and that I needed to download software on my pc and unlock by cable.I sent the IMEI to doctorSIM and they delivered the unlock code within one working day. I entered the code and ...game over- phone unlocked on first try! Thank you.I'm fully satisfied and highly recommend this company… Read Full Review

Doctorsim's Response to Bema96's Review

Written on: 13/10/2017

Hi,

Many thanks for taking the time to post a review.

Obviously, unlocking via IMEI is the official and recommended method by the network carriers and phone manufacturers, but using cable is a great alternative if there isn't an unlock code available in the system using the IMEI number.

Enjoy being able to use your cell phone on the network of your choice.

Best regards,
Anne

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★★★★★

“Good”

Written on: 06/10/2017 by JovaniJarvis1965 (1 review written)

Perfect service! I recommend this service 100%!!!… Read Full Review

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★★★★★

“Fantastic ”

Written on: 05/10/2017 by AbbieRobertson419 (1 review written)

Am speechless!I was skeptical at first...And I wasn’t even expecting a speedy response even if it was going to go through..Wow!!! Delivered in less than 24 hours and very affordable...honestly I still can’t believe it,You made my day… Read Full Review

Doctorsim's Comment

Written on: 05/10/2017

Hi,

We are delighted to have made your day!

Thank you for posting a review of your experience shopping at doctorSIM.

Best regards,
Stephanie

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★★★★★

“Top notch”

Written on: 05/10/2017 by MarcosKilgore255 (1 review written)

Quick informative service, staff solved a hitch immediately. Recommend!… Read Full Review

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★★★★★

“iPhone 5 unlock”

Written on: 04/10/2017 by MickTre (1 review written)

I reviewed a few unlocking services online but doctor sim was always recommended. I was very surprised how easy it was and value for money, well worth it. I am very happy with the service I got and will use them again when I need more phones unlocked. Thank you for a great and easy service… Read Full Review

Doctorsim's Response to MickTre's Review

Written on: 05/10/2017

Hi,

You are most welcome!

Thanks for the review and we look forward to welcoming you back at doctorSIM.com in the future.

Best regards,
Stephanie

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★★★★★

“Fantastic ”

Written on: 03/10/2017 by De-brain (1 review written)

Am speechless!I was skeptical at first...And I wasn’t even expecting a speedy response even if it was going to go through..Wow!!! Delivered in less than 24 hours and very affordable...honestly I still can’t believe it,You made my day… Read Full Review

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★★★★★

“More than satisfied with results”

Written on: 30/09/2017

Thank u doctor Sim..the reviews are more than true,in didn't have to wait more than 24 he's and my phone was unlocked..great job....I 100% recommend them for any unlocking of phones above all others..I will definatley return if I ever need thiee assistance again....thank u for the speedy service… Read Full Review

Doctorsim's Comment

Written on: 02/10/2017

Many thanks for taking the time to post a review of doctorSIM!

Best regards,
Stephanie

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★★★★☆

“WOW!!!”

Written on: 19/09/2017 by Twood47 (1 review written)

You are the best, just less than 24 hours, i got my Samsung S7 unlocked... good bargain for money spent... Keep the good work going… Read Full Review

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★★★★★

“Exceptionally good unlocking service!”

Written on: 06/09/2017 by Bullock377 (1 review written)

I wanted my Samsung unlocking, found Doctor SIM on the net, and checked out his review's, which were amazing! I couldn't believe how easy it would be, other sites were charging a lot more, and quoting a 3-4 week turn round time? So I decided to take a chance with Doctor SIM, not only did I receive a full security back ground history check of my Samsung (eg was it stolen or was there an unpaid existing debt on the phone)which was ok, I then received my unlock code within 4 hours and my phone… Read Full Review

Doctorsim's Comment

Written on: 06/09/2017

Hi Bullock377,

Thank you for the wonderful review!

So happy we could unlock your Samsung for you. Come back and visit us soon.

Best regards,
Team doctorSIM

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★☆☆☆☆

“i got cheated out of £17.95. i paid for my phone to...”

Written on: 24/08/2017 by hawkeyes67 (1 review written)

i got cheated out of £17.95. i paid for my phone to be unlocked but the codes given were of no use. did not get what i paid for. Customer service is pathetic. contacted several times for refund,but they have not given me my money back. my message to all is stay clear of them. … Read Full Review

Doctorsim's Response to hawkeyes67's Review

Written on: 25/08/2017

Hi hawkeyes67,

Please indicate your Request ID number so we can look into your case and get back to you with an answer ASAP.

Best regards,
Team doctorSIM

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★★★★★

“Best Unlock Site”

Written on: 15/08/2017 by Gypsy0013 (1 review written)

Before reading, bear in mind, this was when the BlackBerry Priv first came out. And being locked to Vodafone? It was near enough impossible to unlock. So this is the story of a team of die hard unlocked who'll seem to stop at nothing until they have your phone free from its network's clutches. Here we go. When I first got my BlackBerry Priv, I took it round all the Unlock shops I knew, and most of them declared it impossible to do. Impossible is boring. So, I turned my attention to online… Read Full Review

Doctorsim's Response to Gypsy0013's Review

Written on: 17/08/2017

Hi Gypsy0013,

Many thanks for taking the time to post a review of your positive experience with doctorSIM!

It was a pleasure to assist you and we look forward to seeing you back at doctorSIM in the near future.

Best regards,
Team doctorSIM

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★☆☆☆☆

“doctorsim took my money and never unlock my phone. I...”

Written on: 14/08/2017 by Jakob445 (1 review written)

doctorsim took my money and never unlock my phone. I had order the premium (which is a lot) for my phone to be unlock, I made my order on July 12th and they said it will take 1-4 business days. On july 15th they sent me a message saying my phone was unlocked, but when I try to put in a different SIM card it was saying the same thing as before. I told them it was not unlocked and sent them my information as requested. On July 16th they message me Saying that the code needs to be recalculate… Read Full Review

Doctorsim's Comment

Written on: 15/08/2017

Hi Jakob445,

Thank you for bringing this situation to our attention.

Please accept our sincerest apologies for being unable to unlock your iPhone and for the poor customer service received. This is not the doctorSIM way. We value our customers and understand how important it is to offer them exceptional service.

Your unlocking request was not handled correctly and we are going to further investigate internally to ensure that this does not happen again.

We have issued you a full refund and the money will be back in your bank account in a few business days.

Best regards,
Team doctorSIM

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Nitewalk3R's Comment

Written on: 15/08/2017

How can u refund me when u don't know which account it is?!

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Doctorsim's Comment

Written on: 17/08/2017

Hi,

You left the same comment on another review website where you indicated your Request ID.

Best regards,
Team doctorSIM

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