doctorSIM Unlocking Reviews - www.doctorsim.com

★★★★☆
4.5 / 5
90% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
doctorSIM Unlocking - www.doctorsim.com - Ask a question now

Media Gallery for doctorSIM Unlocking - www.doctorsim.com

doctorSIM Unlocking - www.doctorsim.com
doctorSIM Unlocking - www.doctorsim.com
doctorSIM Unlocking - www.doctorsim.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Fantastic service”

Written on: 27/06/2018 by amandalisica (1 review written)

Fantastic service. They got back to me within 3 hours to let me know that the standard unlock method wouldn't work for my phone (Samsung Galaxy Express 3), and sent me instructions to unlock it via USB. Their instructions were simple and easy to follow, and within about 10 minutes my phone was unlocked! The price is unbeatable and the service was wonderfully fast. I would definitely recommend DoctorSim to anyone who needs their phone unlocked… Read Full Review

Doctorsim's Response to amandalisica's Review

Written on: 28/06/2018

Hi,

Thanks for posting such a great review of doctorSIM!

We really appreciate you taking the time to share your great experience with others.

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★☆☆☆☆

“Rib off ”

Written on: 22/05/2018 by Walsh22 (1 review written)

They took my money and didt provide any service ad they have promissed… Read Full Review

Doctorsim's Comment

Written on: 22/05/2018

Hi,

Please contact us at your earliest convenience or leave your request ID number here so we can follow up for you immediately.

Best regards,
James

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“bad service for top up ”

Written on: 11/05/2018 by Maximillianx315 (1 review written)

i dont advice people to youce they card on this site for top up unlock phone i dont know but for top up bad service event my bank told me i make mistake they gonna send me a new card so good luck… Read Full Review

Doctorsim's Comment

Written on: 11/05/2018

Hi,

Please contact our customer support team at your earliest convenience so they can assist you with your top up request.

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“Service 100% as offered on my iPhone 6”

Written on: 25/04/2018 by pwjc (1 review written)

After reading user forums about unlocking the Iphone 6 I was skeptical that this would not work but the cost was worth a stab. I fully expected to loose my money. This company don't have any hacks or tricks they have legitimate process with Apple and other Manufacturers. Quote from email: Much to my Surprise after 4 working days I received an email advising me the phone was unlocked ( "Hello Good news! Your iPhone is now unlocked. As the unlocking was via Apple's server, you will not… Read Full Review

Doctorsim's Response to pwjc's Review

Written on: 27/04/2018

Thank you, pwjc!

We really appreciate you taking the time to write a review on doctorSIM.

Best regards,
Anne

Reply to this comment

Crosie's Response to pwjc's Review

Written on: 28/04/2018

So you have to use computer for instructions to unlock by IMEI

Reply to this comment

Pwjc's reply to Crosie's Comment

Written on: 30/04/2018

No there was no IMEI,

Doctor SIM arranged for my iPhone 6 to be unlocked via Apple's servers. I had the choice of unlocking it via the phone or itunes. I chose Itunes, both were quick and easy.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 3 Comments
★★★★★

“Great Service”

Written on: 13/04/2018 by Northbx285 (1 review written)

My phone was unlocked and up and running in less than 2 days. Great communications, the unlocking process is very well explained. Great Service… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“I placed an order for my iPhone 6. While processing...”

Written on: 01/04/2018 by Kayla1o6 (1 review written)

I placed an order for my iPhone 6. While processing the payment the website said my bank declined the charge, but the money was still taken out of my bank account. I can’t get in touch with anyone because this website took my money without a confirmation number… Read Full Review

Doctorsim's Response to Kayla1o6's Review

Written on: 03/04/2018

Hi,

Could you please contact us at your earliest convenience so we can locate your request and follow up for you.

However, do not worry about your money. Although the bank declined the charge, they sometimes withhold the money for a period of time for security reasons. After that period the money will be returned to your account.

Best regards,
Stephanie

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Worst service ever” do not use them, you have been...”

Written on: 13/03/2018 by jhLowe429 (1 review written)

These is the worse service provider ever, the service is provided by one person only, who apparently deals with the chat service aswell, she admits error on Friday promises to resolve the issue by Monday and refund the amount and on Monday she forgets about what was promised on Friday! Personally “doctor sim is an amateur service” there is no manager to escalate the complain, the contact number provided wasn’t even active, as I work in customer service I find this to be despicable, the… Read Full Review

Doctorsim's Comment

Written on: 14/03/2018

Hi,

Please could you leave your unlocking request ID in the comments below so we can follow up on these claims immediately.

Thank you.

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Should have believed the articles ”

Written on: 11/03/2018 by BigFitz85 (1 review written)

Failed to unlock my phone within 5 business days. I understand this, that I have no major issue with. The issue is that they failed to provide the service I paid for and still have not refunded me. I’ve already got a local business to do it for me so I no longer need them. I’ve been given ridiculous timeframes for my refund (10-15 days) but as an freelance accountant I know refunds can be done same day. The company just needs to pay a fee, since they are happy to take your money instantly… Read Full Review

Doctorsim's Response to BigFitz85's Review

Written on: 12/03/2018

Hi,

Please accept our sincerest apologies for being unable to unlock your mobile phone within the guaranteed time frame.

We are not withholding your money and issued you a full refund the moment we didn't meet the deadline. The money will be back in your account very soon.

We would also like to assure you that all of our customer reviews on websites such as Review Centre, Trustpilot, Google etc. are written by our customers and fully verified. Both good (over 90%) and bad reviews are included.

If you have any further questions, contact us through our chat service or by replying to one of the emails you received from us.

Best regards,
Stephanie

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Very impressive service”

Written on: 08/03/2018

I contacted doctor Sim hoping that they would be able to unlock my mobile phone, but having some doubt as to whether they would be able to, bearing in mind that the phone is quite old. Howver they responded very promptly and kept me informed as to the progress being made. Within three days they had found the code and relayed it to me. It worked perfectly. I would have no hesitation in recommending them to anyone who needed this type of assistance… Read Full Review

Doctorsim's Comment

Written on: 08/03/2018

Hi,

Many thanks for taking the time to post a review of your experience unlocking your phone with doctorSIM.

Come back and see us soon!

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Excellent!!! ”

Written on: 01/03/2018 by Bennettuz107 (1 review written)

Perfect service and work in time. Well done!!! Definitely will recommend to my friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service!!! IPhone 6 Plus AT&T ”

Written on: 25/02/2018

I tried with another company with standard service. They couldn’t unlock it. I tried with Doctorsim Premium Sevice that was cheaper than the other company. And they unlock the phone in 7 days. I am very satisfied with their service. You just have to be patient and wait for the email that is ready for unlock… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Unlock iPhone 5 from AT&T - U.S.A.”

Written on: 11/02/2018 by ENIKOME (1 review written)

They are the quickest i have ever used, they have a good costumer service… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Horrible Service”

Written on: 06/02/2018 by Bindlestiff51 (1 review written)

some of the worst customer service I've come across in 76 years. My bank shows two payments of $44.21 to DoctorSim. They can't find one! Attempts to connect with a human are a waste of time… Read Full Review

Doctorsim's Response to Bindlestiff51's Review

Written on: 06/02/2018

Hi,

Our customer support team has contacted you by email. Please check your inbox.

Best regards,
Anne

Reply to this comment

Bindlestiff51's reply to Doctorsim's Comment

Written on: 07/02/2018

I'm still waiting for my refund. The money is out of my account immediately, but it takes days/weeks to get it back.

Reply to this comment

Bindlestiff51's reply to Bindlestiff51's Comment

Written on: 08/02/2018

Finally got my refund, but have to wonder if it took a negative review to get their attention.

Reply to this comment

Doctorsim's reply to Bindlestiff51's Comment

Written on: 09/02/2018

Hi,

We issue refunds immediately, unfortunately, the delay is due to the payment gateway and the banks.

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 4 Comments
★★★★★

“Very pleased! ”

Written on: 31/01/2018 by Janiic (1 review written)

IPhone 7 plus 02 UK.Took about 4 days.I found that the doctor SIM was the cheapest for me,total 18.95£… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Exactly what you need,safe,fast and just plain works !”

Written on: 24/11/2017 by mgrogan86 (1 review written)

When i found out Cricket wouldn't unlock my phone until i'd been a costumer for six months i was at a loss,why would i want to stay with a carrier i don't really like just to get the phone i loved unlocked ? When i searched for an unlocking product,DoctorSim was first in my search results,had a ton of reviews and appeared legit off face value but when it comes to any online service i am always skeptical.I took a leap of faith and was pleasantly surprised to see i was going to get a black Friday… Read Full Review

Doctorsim's Response to mgrogan86's Review

Written on: 27/11/2017

Hi,

We really appreciate you taking the time to post such a great report of your positive experience at doctorSIM!

We are delighted to have been able to help you unlock your cell phone.

Best regards,
Stephanie

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“fast efficient and cheap”

Written on: 12/11/2017 by LindseyWilloughby (1 review written)

I made my unlock request sim for my iphone 6 Canadian network delait 3 days, but or 2 days my iphone was unlocked without worry, thank you for your service. to recommend . Nice to work with you doctorsSIM… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Ignore the cheap options....”

Written on: 17/10/2017 by Spider69 (1 review written)

Tried another cheap option first but a total waste of time. Don't bother with the £3.99 unlock websites they are just a rip off. Tried DoctorSim and had the response within the hour, constant updates. Code worked first time, very pleased. Can't rate highly enough, top service… Read Full Review

Doctorsim's Response to Spider69's Review

Written on: 18/10/2017

Hi,

Thanks for taking the time to write up a review of your positive experience with doctorSIM.

You are quite right, steer clear of websites offering free or very cheap unlocking codes. Not only do they not work, but can actually damage the phone.

Best regards,
Mike

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“HIGHLY RECOMMENDED”

Written on: 12/10/2017 by Bema96 (1 review written)

Fast and effective service.Another unlocking service told me that my Samsung phone could not be unlocked by IMEI and that I needed to download software on my pc and unlock by cable.I sent the IMEI to doctorSIM and they delivered the unlock code within one working day. I entered the code and ...game over- phone unlocked on first try! Thank you.I'm fully satisfied and highly recommend this company… Read Full Review

Doctorsim's Response to Bema96's Review

Written on: 13/10/2017

Hi,

Many thanks for taking the time to post a review.

Obviously, unlocking via IMEI is the official and recommended method by the network carriers and phone manufacturers, but using cable is a great alternative if there isn't an unlock code available in the system using the IMEI number.

Enjoy being able to use your cell phone on the network of your choice.

Best regards,
Anne

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“Good”

Written on: 06/10/2017 by JovaniJarvis1965 (1 review written)

Perfect service! I recommend this service 100%!!!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic ”

Written on: 05/10/2017 by AbbieRobertson419 (1 review written)

Am speechless!I was skeptical at first...And I wasn’t even expecting a speedy response even if it was going to go through..Wow!!! Delivered in less than 24 hours and very affordable...honestly I still can’t believe it,You made my day… Read Full Review

Doctorsim's Comment

Written on: 05/10/2017

Hi,

We are delighted to have made your day!

Thank you for posting a review of your experience shopping at doctorSIM.

Best regards,
Stephanie

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview