Shocking service!

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Dominiqueu452's review of O2 Pay & Go


“Shocking service! ”

Written on: 29/09/2018 by Dominiqueu452 (1 review written)

I have been a customer here for years and the recent issue with them has lead me to pay off my contract and move to EE. Here's why, I go away on holiday for 3weeks and I use there service O2 travel as you get unlimited internet which is ideal. Well, Turns out the internet was shocking some days wouldn't be able to use and others would be service was far too slow. I come to an agreement with one of the o2 staff that out of the 12days I used this service 5 off the days just about... They then say they will give a 50% credit on the 7 days I didn't use it! Wow thanks your service failed and you will only pay me back half my money? There argument was because I sent a couple texts which is included in the o2travel. Shocking service in my opinion. DO NOT use O2 and go to a more reliable company like EE.

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