Deceptive advertising claims - Avoid like the plague

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Virgin Mobile UK
32.0% of users recommend this
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DonavanHaynes's review of Virgin Mobile UK

“Deceptive advertising claims - Avoid like the plague”


written by DonavanHaynes on 26/06/2015

I signed up with Virgin mobile because of the flexibility the contract offered - allowing me to increase or decrease my allowances each month. The 'VIP' tariff offering 'unlimited everything' - including data for £31 was an attractive option to have available.
I recently moved into a new house without any phone connection and getting broadband is proving a slow process so I switched to the VIP tariff this month as I am without wifi.
I now find my account has had the data all but disabled under the 'fair usage' small print - because I have used 3.5 Gb of data!
Mr Branson, please take note : unlimited data allowance does NOT mean unlimited as long as it is less than 3.5Gb per month!
I am pursuing a case against the company for using deception to obtain my business.

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