written by donedaddy on 16/01/2018
Multiple address errors and No Online Account
The Post Office linked verifying system supposedly won't verify my address but all other utilities no problem. Also unable to log-in to my online account one week elapsed. In dialogue to date with four-five of Three staff but none can assist but claim will rectify with resolution by following basic protocol only.
But no online account access.
Ring back the consumer to confirm the one address and not multiple - otherwise will take business elsewhere for good reason. It appears your service is not fit for purpose and is restricting whereby costs could be incurred by not having appropriate paid-for-access. I need access now to my account to manage fairly - print the cap confirmation on my daughter's ongoing multimedia usage.
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